Asset Management Technician

Davita Inc.; Silver Spring (MD); On-site; Full time

Job summary

A leading organization is seeking a dedicated asset management professional to work onsite in Silver Spring, MD. The role involves overseeing hardware and software lifecycle processes, coordinating asset shipping and disposal, and maintaining accurate inventories. Ideal candidates will possess strong interpersonal skills to assist a diverse range of users and have experience in asset management tools like ServiceNow.

Benefits

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Qualifications

• Physical asset management experience in IT department or Technology Depot.
• Experience loading/unloading IT assets from a warehouse.
• Customer Service skills required for diverse user understanding.

Responsibilities

• Maintain hardware/software lifecycle and coordinate asset shipping.
• Manage software asset management tools and vendor quotes.
• Ensure accuracy in damage returns and track progress of issues.

Skills

Mac

Windows

Office 365

Desktop

Tools

ServiceNow

Job description

Will work 100% onsite
Top Skills - Must Haves

* Mac
* Windows
* Office 365
* Desktop
Top Skills' Details
1. Physical asset management experience in an IT department or Technology Depot
2. Any experience with ServiceNow is a huge bonus PREFERS SOME HAM EXPERIENCE ( Hardware Asset Management module)
3. Must have experience loading/unloading IT assets from a warehouse or depot type facility
4. Must have experience tagging assets...labeling
5. Must be able to show up to work on time
6. Needs some PC reimaging experience
*Description*
Maintain hardware/ software lifecycle.
Coordinate and schedule asset shipping for all sites.
Maintaining software asset management tools including accurate inventory of software
Obtain software vendor quotes.
Identify savings opportunities through software re-harvesting and license optimization.
Perform data loads of new hardware assets and consumables in ServiceNow.
Process and ensure the accuracy of damage and defective returns.
Ensure standards, guidelines and controls are maintained.
Track progress and follow-up of issues and assist with troubleshooting and resolution of technical problems.
Manage Adobe suite software Licensing.
Manage and resolve Escalations.
Manage Projects (Fulfilling, shipping, and documenting)
Coordinate and schedule asset disposal pick up.
Preform imaging and device configuration for deployment.
Develop and manage asset lifecycle tracking and planning processes and capabilities.
Maintain accurate Asset Repository/ CMDB for all Software and Hardware assets.
Provide status report and dashboard reporting.
*Skills*
Mac, Windows, Office 365, Desktop
*Additional Skills & Qualifications*
Customer Service is an critical part of this job. The users have a varying understanding of technology which requires someone with strong patience and interpersonal skills.
*Pay and Benefits*
The pay range for this position is $20.00 - $28.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Silver Spring,MD.
*Application Deadline*
This position is anticipated to close on Jun 15, 2025.
About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.


The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.