Asset Management Associate

Broadridge Financial Solutions; Juneau (AK); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Competitive base salary

PTO and paid holidays

401(k) with match

Exclusive discount programs

Health and wellness programs

Performance-based incentives

Job summary

Lenox Asset Management is seeking an Asset Management Associate to execute client onboarding and ongoing service across managed portfolios, fixed and variable annuities. The role requires liaising with Relationship Managers, asset managers, and clients to deliver high-quality service.

You will handle deposits/withdrawals, generate proposals, and support special projects while staying current with broker-dealer and custodian technologies.

Qualifications

• Solid understanding of equity and bond markets, trusts, and securities transfer laws.
• MOSAIC proficiency: basic tasking and arrays, plus advanced Net Flow Reporting and event process management.
• Maintain positive working relationships with clients and Relationship Managers.
• Learn systems and procedures quickly, organizing workload efficiently.

Responsibilities

• Assist new clients through onboarding, identifying required paperwork for each account type.
• Communicate with clients, Relationship Managers, Asset Managers, vendors, and MMLISI during onboarding.
• Act as liaison between Asset Managers and other business partners to provide high-quality client service.
• Identify complex requests regarding accounts and promptly escalate to leadership.
• Manage deposits and withdrawals including wire transfers, ACATs, rebalances, and redemptions.
• Generate client proposals with guidance from Relationship Managers and Asset Managers.
• Update internal marketing platforms with timely materials for investment programs.
• Support the VP, Operations Manager with special projects as required.
• Develop relationships with Lenox vendors for account maintenance.
• Use Mosaic and other platforms, understanding system interactions.

Skills

Relationship management

Client service

Communication

Learn systems quickly

Proactive self-starter

Education

College degree

Tools

MOSAIC

A360

ProGen

WealthScape

Envestnet

Tamarac

RightBridge

DST Vision

Charles Schwab

Fidelity

National Financial Services

Job description

Position Summary & Overall Purpose

The Asset Management Associate (AMA) role serves as the primary point of operational execution and success for the Lenox Asset Management department. Based on a team approach, AMAs daily duties include liaising with a variety of internal and external parties while maintaining a high level of organization and communication skills. Lenox Relationship Managers, the Sales Team, and end‑clients rely on the AMA to assist with new and existing business across managed portfolios, fixed annuities, and variable annuities.

Duties

• Assist new clients through the new relationship onboarding process, identifying required paperwork for each account type.
• Communicate with clients, Relationship Managers, Asset Managers, vendors, and MMLISI during the onboarding process.
• Act as liaison between Asset Managers and other business partners to provide high‑quality, comprehensive client service.
• Identify complex requests regarding investment accounts, contributions and distributions, policies and procedures, and promptly escalate to leadership.
• Manage additional deposits and withdrawals from clients’ existing accounts, including wire transfers, ACATs, portfolio rebalancing, and redemption requests.
• Generate client proposals with guidance from Relationship Managers and/or Asset Managers.
• Update internal marketing platforms with timely marketing materials while maintaining an understanding of investment programs.
• Support the VP, Operations Manager with special projects as required.
• Develop relationships with Lenox vendors to facilitate account maintenance.
• Consistently use Lenox’s proprietary CRM (Mosaic) and other critical platforms, creating a functional understanding of system interactions.
• Serve as an operational resource to Relationship Managers conducting Asset Management business without direct Asset Manager involvement.
• Stay proficient in evolving broker‑dealer technology (Mosaic, A360, ProGen, WealthScape, Envestnet, Tamarac, RightBridge, Broadridge, DST Vision) and custodian technology (Charles Schwab, Fidelity, National Financial Services).

Required Knowledge

• Solid understanding of equity and bond markets, trusts, and securities transfer laws.
• MOSAIC proficiency: basic tasking and arrays, plus advanced Net Flow Reporting and event process management.

Required Skills / Abilities

• Maintain positive working relationships with clients and Relationship Managers.
• Learn systems and job procedures quickly, organizing workload efficiently to handle responsibilities.
• Anticipate problems, develop contingency plans, and identify underlying issues in complex situations.

Required Behaviors / Attitudes

• Proactive self‑starter with the ability to think on feet.
• View problems as opportunities to improve processes.
• Exhibit a strong sense of urgency, deliver positive service experiences, and care deeply about outcomes.

Education

College Degree

Experience

1–3 years of prior investment/client relationship/sales experience. Familiarity with sophisticated investment solutions for high‑net‑worth individuals and proficiency in developing asset allocation strategies.

License Requirements

• Series 7 and 66 preferred.

What We Offer

• Competitive base salary ($55,000 – $80,000, based on experience and credentials).
• PTO and paid holidays.
• 401(k) with match.
• Exclusive discount programs.
• Health and wellness programs.
• Eligibility for performance‑based incentives.