Asset Disposition Senior Specialist

Truist Financial; Richmond (VA); On-site; USD 46,000 - 71,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k plan

Paid vacation

Paid sick days

Paid holidays

Job summary

Truist Financial is seeking a detail-oriented professional to process accounts secured by collateral in various stages of default, helping move toward resolution while maintaining compliance with federal and state regulations. You will collaborate with clients, vendors, and internal partners to ensure accurate paperwork and reporting.

The role includes supporting training, audits, and backup coverage for continuity, with emphasis on quality monitoring and adherence to procedures.

Qualifications

• High school diploma or GED required.
• 3+ years repossession/foreclosure/default experience.
• Ability to resolve complex business processes with strong communication and interpersonal skills.
• Proficient in Microsoft Office and familiar with internal systems.
• Ability to multi-task and coordinate work.

Responsibilities

• Process accounts secured by collateral in various default stages to support resolution.
• Ensure compliance with federal regulations, state laws, and bank policies.
• Utilize multiple systems to monitor and support outcomes.
• Maintain relationships with clients, vendors, and internal partners.
• Meet monthly performance metrics and assist with quality controls.
• Assist with training, audits, and backup to management.

Skills

Microsoft Office

Verbal & written communication

Multitasking

Education

High School Diploma or GED

Associates or Bachelor's degree preferred

Job description

Need Help?

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).

Regular or Temporary: Regular

Language Fluency: English (Required)

1st shift (United States of America)

Please review the following job description:

Process accounts that are in default and secured by collateral to minimize loss to Bank. Adhere to Government regulations, state laws and Bank requirements as it relates to real-estate foreclosures and auto/rv/marine repossessions. Support clients which may include addressing escalated calls/complaints, collaborate with vendors and internal business partners, teammates (training, guidance, etc.), and managers (may coordinate daily operational workflow). Process required paperwork, reporting and controls and use various tools, systems, and guidelines to help make workflow decisions.

Essential Duties and Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Independently process accounts secured by collateral that are in varying stages of default to work towards resolution. Prepare, review, analyze and retain department reporting.
• Minimize risk by complying with Federal regulations, state laws, Bank policy and Unit procedures. Identify, mitigate or communicate any issues or concerns to appropriate parties.
• Leverage multiple systems/business tools to monitor determine/support appropriate outcomes/actions.
• Maintain positive working relationships between peers (provide guidance, assist with training) and managers as well as clients, repossession/ property preservation vendors, foreclosure attorneys, and internal partners.
• Meet/exceed monthly teammate performance metrics (productive/quality) and some department level metrics as defined by manager.
• Assist Manager with Quality monitors and departmental controls for process adherence.
• May approve charge off reports within authorized level and sign off on loan documents for the Bank.
• Engage in testing of new systems and processes.
• Update training guides, materials and help draft procedures.
• Support preparation of audit deliverables.
• Provide defined back-up support to Manager for business continuity.

Qualifications

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma/GED
• 3+ years of successful Repossession, Foreclosure and/or Default experience.
• Ability to resolve complex situations related to business processes, robust verbal, written and interpersonal skills, ability to work independently.
• Demonstrate basic proficiency in computer applications such as Microsoft Office software products and familiar with internal job related systems.
• Ability to multi-task and coordinate work.

Preferred Qualifications:

• 4+ years of Repossession, Foreclosure, and other job specific experience.
• Higher level/secondary education, some college, Associates degree or Bachelors degree
• Previous supervisory experience.

The annual base salary for this position is 45,760.00 - 70,940.00 USD Annual.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truists generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truists defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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