Assessments Office Administrative Specialist

City of Lansing; Lansing (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Vision

Dental

Paid vacation

Sick leave

Holiday leave

Job summary

The City of Lansing is seeking an Administrative Assistant to join the Assessors Office. This position provides clerical support to the City Assessor, Deputy Assessor, and appraisers, assisting taxpayers by phone, email, and in person.

Ideal candidates have an Associate degree and office experience with word processing, records management, and knowledge of property tax administration. A MCAT certificate within six months (or training) and MCAO Level 2 or two years of assessment experience are

Qualifications

• Associates degree required.
• At least 1 year of comprehensive office experience with word processing, document creation, and records management.
• Michigan MCAT certificate within 6 months or attend required training.
• Michigan MCAO Level 2 certification OR 2 years in Assessment Administration.

Responsibilities

• Assist taxpayers via phone, emails, and in person.
• Draft letters, reports, memorandums, and budget support items.
• Research documentation for submission to the Michigan Tax Tribunal.
• Process Principal Residence Exemption maintenance and related deeds.
• Handle Property Transfer Affidavit, billing fines, and exemptions applications.
• Support with Veteran and Poverty Exemption processing.

Skills

Office administration

Microsoft Word

Customer service

Records management

Education

Associate degree

Tools

Records management software

Job description

The City of Lansing is seeking an Administrative Assistant to join the Assessors Office. This position provides clerical support to the City Assessor, Deputy Assessor, and appraisers, assisting taxpayers by phone, email, and in person.

Ideal candidates have an Associate degree and office experience with word processing, records management, and knowledge of property tax administration. A MCAT certificate within six months (or training) and MCAO Level 2 or two years of assessment experience are