Assessment Operations Leader – City Valuation

Madison, City of (WI); Madison (WI); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Public Service Loan Forgiveness

Job summary

The City of Madison seeks an Assessment Operations Manager to lead the City Assessor’s Office in developing and managing the property appraisal and assessment program for all parcel types. You will plan, direct, and evaluate staff work, ensuring compliance with the Wisconsin Property Assessment Manual and state statutes.

Key duties include supervising appraisal teams, refining data collection processes, coordinating with the Finance and WI DOR offices, and leading public-facing communication on

Qualifications

• Four years of experience applying commercial and residential appraisal principles, practices, and state statutes/case law.
• Familiarity with supervisory principles: hiring, training, evaluating, disciplining, and labor relations.

Responsibilities

• Plan, direct, and evaluate the work of property appraisal staff.
• Hire, train, supervise, evaluate, promote, and discipline appraisal staff.
• Coordinate with the Business Systems Manager to establish uniform data collection standards.
• Develop standards to measure operational effectiveness and review functions for efficiency.
• Prepare and review office operation reports and studies.
• Ensure continuity of operations in absence of the City Assessor.
• Assist in analysis/documentation for WI DOR and City Finance.
• Review CAMA workflows and conduct system audits.
• Direct assessment efforts reflecting property improvements and land-use changes.
• Develop strategic valuation plans by geography and property type.
• Recommend policies and practices for the valuation program.
• Assist commercial team with income/expense models and market updates.
• Present cases to Boards/Courts and testify as needed.
• Serve on Board of Assessors; act as City Assessor at Board of Review.
• Explain procedures to owners, developers, staff, and officials.
• Represent the City Assessor at meetings with various groups and at City Council.

Skills

Leadership

Supervisory experience

Commercial appraisal

Residential appraisal

Organizational skills

Project management

Customer service

Communication

Strategic/analytical mindset

Education

Bachelor's degree in Real Estate/Business/Finance

Associate's degree in Real Estate/Business/Finance

Tools

Microsoft 365

CAMA software

Job description

The City of Madison seeks an Assessment Operations Manager to lead the City Assessor’s Office in developing and managing the property appraisal and assessment program for all parcel types. You will plan, direct, and evaluate staff work, ensuring compliance with the Wisconsin Property Assessment Manual and state statutes.

Key duties include supervising appraisal teams, refining data collection processes, coordinating with the Finance and WI DOR offices, and leading public-facing communication on