Assessment and Referral Clinician

Rivendell Behavioral Health Hospital; Bowling Green (KY); On-site; USD 42,000 - 54,000; Full time

Job summary

Rivendell Behavioral Health Hospital in Bowling Green, KY seeks an experienced intake coordinator to manage inquiry calls, complete initial assessments, and guide patients through the pre-certification and admission process in collaboration with the Medical Director and care teams.

Responsibilities include coordinating admissions with psychiatrists and nursing staff, ensuring paperwork is completed, and following up on after-hours calls while adhering to safety policies and hospital procedures.

Qualifications

• Master’s Degree in Psychology, Counseling, or related field, or Master’s Degree in Social Work with certification.
• Five years of experience and knowledge in the area of mental health.
• Knowledge of assessment and crisis intervention, telephone and communication skills.

Responsibilities

• Accept inquiry calls and schedule assessments.
• Perform initial clinical assessments to determine level of care.
• Coordinate and disposition of referral calls to appropriate level of care.
• Coordinate and follow up admissions with psychiatrists and nursing staff; complete admission paperwork.
• Adhere to safety policies and attend hospital trainings.

Skills

Communication skills

Telephone skills

Crisis intervention

Education

Master's degree

Job description

About Universal Health Services

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500 corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com.

About Rivendell

Rivendell is a 149 inpatient psychiatric hospital located in the heart of Bowling Green, KY on a 49 acre campus. At Rivendell Behavioral Health Hospital, children who are in crisis receive psychiatric care. Teens suffering from depression, disabling anxiety, feelings of hopelessness or suicide can learn new ways to cope. Teens and adults suffering from chemical dependency and substance abuse can get help. Senior adults in need of psychiatric treatment for early onset of dementia, depression, anxiety, thoughts of suicide and behavioral problems are treated in a positive, secure and compassionate environment.

Position Summary

Responsible for tracking of all inquiry calls, completion of initial assessment to determine level of care, insurance pre-certification, and following the patient to the appropriate disposition in consultation with the Medical Director or his designee.

Major Duties and Responsibilities

• Accepting inquiry calls and scheduling assessments.
• Performing initial clinical assessments to determine level of care.
• Coordination and disposition of all referral calls to appropriate level of care.
• Scheduling and coordinating admissions with psychiatrists and nursing staff, and completion of all admission paperwork.
• Coordination and follow-up of all after hour calls and admits.
• Completing precertification information and forwarding to appropriate agencies, in conjunction with Business Office and Case Management.
• Communication with referral sources to inform them of client disposition.
• Any other duties assigned by supervisory or administrative personnel.
• Will adhere to all safety policies and safe work practice.
• Will attend hospital safety trainings.
• Will adhere to all hospital policies and procedures.
• Will report all accidents immediately.

Qualifications

Education: Master’s Degree in Psychology, Counseling, or related field or Master’s Degree in Social Work with certification. Can also be a registered nurse with Kentucky License.

Training and Experience: Five years experience and knowledge in the area of mental health.

Knowledge required: Knowledge of assessment and crisis intervention, telephone and communication skills.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.