Assessment and Evaluation Manager

System One; Pittsburgh (Allegheny County); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health and welfare benefits (medical, 

401(k) plan

Job summary

System One seeks an Assessment and Evaluation Manager in Pittsburgh, PA, to direct educational programs, oversee evaluation efforts for courses and clerkships, and partner with multiple departments. The role focuses on data-driven improvement, policy development, and strong stakeholder collaboration across state and national associations.

The ideal candidate will bring leadership in program design, survey administration, and evidence-based reporting, with a track record of guiding strategic

Qualifications

• Bachelor's degree required.
• 3–5 years in program evaluation, survey administration, or assessment in higher education.
• Medical education experience strongly preferred.
• Excellent organizational and communication skills.
• Ability to manage multiple projects and collaborate across teams.

Responsibilities

• Manage evaluation for courses, clerkships, and programs.
• Oversee survey creation, administration, monitoring, and reporting.
• Collect, clean, and analyze evaluation data to identify trends.
• Prepare clear, actionable evaluation reports for faculty and leadership.
• Provide evidence-based recommendations to improve teaching and curricular effectiveness.
• Monitor response rates and optimize student participation.
• Coordinate with OMED, OACQI, and other departments for cohesive evaluation.
• Conduct annual reviews of evaluation forms and SOPs.
• Support external survey processes as directed.
• Provide strategic direction and set goals for educational programs.
• Serve as primary contact for program development, implementation, and evaluation.

Skills

LMS proficiency

Data analysis

Stakeholder collaboration

Survey administration

Education

Bachelor's degree

Tools

LMS

Data visualization tools

Curricular mapping systems

Job description

Job Title: Assessment and Evaluation Manager
Location: Pittsburgh, PA
Type: Direct Hire
Work Model: Onsite

Overview

The Program Manager provides strategic direction for education programs and serves as the primary point of contact for their development, implementation, and evaluation. They contribute to best practices in strategic planning, policy development, and program design, while also fostering partnerships with state and national associations, community agencies, and businesses. Additionally, they handle budgetary functions and conduct research-based analyses.

Responsibilities

• Responsible for managing course, clerkship, and program evaluation processes, overseeing curriculum mapping initiatives, and supporting student assessment administration.
• Manage the evaluation process for courses, clerkships, and other program elements, including survey creation, administration, monitoring, and reporting
• Collect, clean, and analyze evaluation data to identify trends, strengths, and areas for improvement
• Prepare and distribute clear, actionable evaluation reports for faculty, course/clerkship director, committees, and leadership
• Provide evidence-based recommendations to improve teaching, learning, and curricular effectiveness
• Monitor response rates, identify challenges, and implement strategies to optimize student participation in evaluation
• Work closely with OMED, OACQI, and other relevant departments to ensure cohesion across evaluation layout and process
• Conduct annual reviews of evaluation forms and standard operating procedure(s)
• Support external survey processes as directed
• Provides strategic direction and sets goals for the school's educational programs.
• Serves as primary contact for the development, implementation, and evaluation of programs/courses, outreach initiatives, and international programs.
• Contributes to strategic planning, decision-making, policy development, and problem-solving.
• Initiates and fosters collaborative and working relationships with state and national associations,governmental offices, community agencies, businesses, and industry to identify and develop initiatives.
• Develops criteria for and initiates new partnerships aligned with strategic outreach goals; leads the partnership development process.
• Defines and implements best practices and standards in program/course design. Leads cross-unit teams to discover, design, develop, execute, and evaluate programs.
• Provides research-based analysis, reports, and presentations to gain insight, buy-in, and support of key initiatives.
• Develops and refines metrics that are aligned with the strategy.

Requirements

• Bachelor's degree required
• Minimum of 3-5 years of experience in program evaluation, survey administration, or assessment in higher education (medical education experience strongly preferred)
• Excellent organizational and communication skills.
• Ability to manage multiple projects simultaneously and work collaboratively across teams.
• Proficiency with LMS, data collection, analysis, and reporting, and use of curricular mapping systems or data visualization tools.

System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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