Aspiring Store Manager: Training & Leadership

Hibbett; Morgantown (WV); On-site; USD 12,000 - 18,000; Full time

Job summary

Hibbett Retail, Inc. in Morgantown, WV is seeking a Manager in Training to support Store Manager in daily operations and customer experience. You will gain knowledge across product areas, drive sales, merchandising, and promotions while upholding company policies.

The role emphasizes exceptional customer service, supervising in the Store Manager's absence, and training staff. It is an hourly, full-time position in the Operations department with growth opportunities in leadership.

Qualifications

• Experience in retail, preferably footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Able to work in a fast-paced environment.
• Able to manage a team and meet goals and profits.
• Self-starter with initiative.
• Strong attention to detail and multitasking.
• Team-player with passion for customer service.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Establish action plans to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assumes responsibility of the entire store in the absence of the Store Manager.
• Provide knowledge and guidance to employees and customers in all departments when necessary.
• Aware of inventory, sales statistics, and expenses to ensure profitability in all departments.
• Direct staff to ensure each department's responsibilities and standards are completed.
• Keeps the Store Manager informed about inventory movement and customer trends.
• Assures quality customer service is maintained.
• Performs general administrative duties and is trained in the Store Manager's responsibilities.
• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by Hibbett I City Gear.
• Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Skills

Retail experience

Customer service

Interpersonal skills

Communication

Fast-paced environment

Team leadership

Detail-oriented

Self-starter

Team player

Footwear knowledge

Job description

Hibbett Retail, Inc. in Morgantown, WV is seeking a Manager in Training to support Store Manager in daily operations and customer experience. You will gain knowledge across product areas, drive sales, merchandising, and promotions while upholding company policies.

The role emphasizes exceptional customer service, supervising in the Store Manager's absence, and training staff. It is an hourly, full-time position in the Operations department with growth opportunities in leadership.