Aspiring Store Manager: Customer Experience & Ops

QuikTrip Corp.; University Park (IL); On-site; USD 34,000 - 46,000; Full time

Job summary

QuikTrip Corp. is seeking an Entry-Level Assistant Manager to support store operations and develop a high-performing team. You will focus on customer service excellence, operational standards, and leadership on the floor with your shift teammates.

You’ll work under the Store Manager guidance, promote teamwork, uphold company policies, and help train clerks. This role emphasizes engagement, execution, and a customer-focused environment aligned with QuikTrip values.

Qualifications

• Required Education: High school diploma or equivalent (GED)
• Desired Experience: Retail store sales experience
• Desired Skills: Pleasant disposition; patience to deal with difficult situations; self-motivated, and the ability to work unsupervised. Must be able to communicate in English, verbally and in writing, with customers, vendors, and employees.

Responsibilities

• Customer Service - Own the customer experience by anticipating needs, solving problems, and consistently representing company standards.
• Employee Support / Teamwork - Own team outcomes by mentoring peers, resolving conflicts constructively, and modeling professional behavior.
• Store Appearance - Own the customer-facing environment by proactively addressing appearance issues and guiding peers in daily upkeep.
• Food Service and Food Safety - Own food quality by proactively checking standards, correcting issues, and ensuring customers receive safe, consistent products.
• Merchandising - Own product presentation by optimizing layouts, identifying gaps, and ensuring merchandising aligns with customer demand.
• Shift Management - Own shift performance by anticipating needs, solving problems, and helping coordinate cross-shift efforts to meet customer demand.
• Business Operations -Own operational standards by monitoring task execution, resolving issues, and ensuring reporting and inventory processes are followed.

Skills

Pleasant disposition

Patience

Self-motivated

Self-sufficiency/Unsupervised work

English communication

Education

High school diploma or GED

Job description

QuikTrip Corp. is seeking an Entry-Level Assistant Manager to support store operations and develop a high-performing team. You will focus on customer service excellence, operational standards, and leadership on the floor with your shift teammates.

You’ll work under the Store Manager guidance, promote teamwork, uphold company policies, and help train clerks. This role emphasizes engagement, execution, and a customer-focused environment aligned with QuikTrip values.