Aspiring Services Manager — Lead Care Operations

Genesis; Brooklyn Park (MN); On-site; USD 54,000 - 66,000; Full time

Job summary

Genesis, Brooklyn Park, MN, is seeking a Designated Coordinator/Services Manager In Training to lead designated group home operations and serve as the main contact for families and staff. This regular full-time role requires leadership, compliance with licensing, and a commitment to creating a respectful, supportive environment.

The position involves teaching and developing House Supervisors and Direct Support Professionals, managing budgets, coordinating health directives, and contributing to

Qualifications

• Three to five years of experience in a program that provides direct care or education to vulnerable adults or children.
• Valid driver’s license, access to an insured vehicle, clean driving record, and need to pass a DHS background study.
• Proven history of developing staff and managers; knowledge of 245D requirements and standards.
• Proficiency in all Microsoft Office applications; Therap experience a plus.

Responsibilities

• Oversee assigned programs and ensure all licensing regulations and requirements are met.
• Review and ensure individual team meeting paperwork is prepared and accurate; maintain individual’s records and perform routine audits.
• Coordinate with the individuals and their teams to develop person centered approaches to identify what is important for each individual.
• Manage financial resources including general budgets, payroll budgets, program accounts, and petty cash accounts.
• Ensure the implementation of health-related directives from health care professionals; ensure RN is kept informed about health service delivery and health related incidents.
• Ensure GERs, Emergency Use of Manual Restraint Forms, Behavior Intervention Reporting Forms, and Serious Injury Reporting Forms are completed according to policy.
• In coordination with Residential Director, evaluate program outcomes and participate in quality improvement projects.
• Act as a liaison between the company and schools, hospitals, courts, probation officers, guardians, family members, health providers, case managers, and other team members.
• Deliver direct care services and supervision during staffing shortages.

Skills

Direct care experience

People leadership

Problem solving

Policy compliance

Tools

Microsoft Office

Job description

Genesis, Brooklyn Park, MN, is seeking a Designated Coordinator/Services Manager In Training to lead designated group home operations and serve as the main contact for families and staff. This regular full-time role requires leadership, compliance with licensing, and a commitment to creating a respectful, supportive environment.

The position involves teaching and developing House Supervisors and Direct Support Professionals, managing budgets, coordinating health directives, and contributing to