Aspiring Hospitality Manager

Wilderness at the Smokies; Tennessee; On-site; USD 40,000 - 50,000; Full time

Job summary

A hospitality management program in Tennessee is seeking a Manager in Training (MIT) to develop leadership skills through hands-on experience across various operational departments. This role will include mentorship, overseeing staff performance, and assisting in budgeting and marketing operations. The ideal candidate will ensure high standards of guest service and staff training, contributing to overall operational success and compliance with regulations.

Responsibilities

• Rotate through departments to gain knowledge of each operational area.
• Assist in the daily operations of all departments within the resort.
• Supervise and support department staff, ensuring high standards.
• Provide mentorship and guidance to entry-level team members.
• Handle guest complaints in a professional manner.
• Assist in budget management and forecast financial performance.
• Track and analyze key performance indicators (KPIs).
• Support the implementation of marketing strategies to drive sales.
• Actively contribute to resolving operational issues.
• Participate in training sessions and workshops.

Job description

A hospitality management program in Tennessee is seeking a Manager in Training (MIT) to develop leadership skills through hands-on experience across various operational departments. This role will include mentorship, overseeing staff performance, and assisting in budgeting and marketing operations. The ideal candidate will ensure high standards of guest service and staff training, contributing to overall operational success and compliance with regulations.