Aspiring AGM: Lead Club Ops, Drive Membership Growth

Retro Fitness; Bay Shore (NY); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401k plan

401k matching

Performance bonus

Health insurance

Dental insurance

Paid time off

Training & development

Vision insurance

Employee discounts

Free gym membership

Job summary

Retro Fitness is looking for an Assistant General Manager to lead a high-performing team and deliver exceptional member service while driving revenue growth. You will support the General Manager across daily operations and coach staff to uphold service standards and sales targets.

The role emphasizes flexibility in hours, onboarding new team members, and readiness to advance into a General Manager position within 12 to 18 months based on performance. Training and development are provided.

Qualifications

• 1+ year of lead/shift supervision experience in fitness, hospitality or retail.
• Comfortable working in a sales-driven environment.
• Strong communication and motivational skills.

Responsibilities

• Assist General Manager with day-to-day operations across sales, fitness and front desk.
• Coach staff on service standards, cleanliness and sales processes.
• Handle daily sales, promote training packages and contribute to membership growth.
• Onboard and train new team members and ensure adherence to procedures.
• Resolve member concerns promptly and professionally.
• Support club operations to ensure smooth running.
• Work flexible hours including early mornings, evenings and weekends.

Skills

Team leadership

Sales-driven

Communication

Organized

Tools

CRM software

POS systems

Job description

Retro Fitness is looking for an Assistant General Manager to lead a high-performing team and deliver exceptional member service while driving revenue growth. You will support the General Manager across daily operations and coach staff to uphold service standards and sales targets.

The role emphasizes flexibility in hours, onboarding new team members, and readiness to advance into a General Manager position within 12 to 18 months based on performance. Training and development are provided.