Aspen Luxury Server - Guest Experience & Upsell Pro

Hotel Jerome, Auberge Collection; Aspen (CO); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401(k) plan with company contribution

Employee stay discounts

Job summary

Hotel Jerome, Aspen, part of Auberge Collection, is seeking a dining server to facilitate the guest dining experience, take orders, and deliver items with attentiveness and hospitality.

Experience in luxury hospitalitypreferred; you must be able to work weekends/holidays, maintain a professional appearance, and comply with safety and service standards. Tips are paid in addition to base wage.

Qualifications

• Minimum of one year experience in the foodservice/hospitality industry.
• Good knowledge of food and wine. Experience at a luxury hospitality property preferred.
• Must be of minimum age to serve alcohol.
• Superior professional appearance and manner, good character to work in a fast-paced team.
• Ability to work a flexible schedule, including weekends and holidays, according to department needs.
• Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position.

Responsibilities

• Facilitate the guest dining experience by taking orders, anticipating needs, and delivering all items efficiently.
• Relate with guests to ensure satisfaction with beverages and meals, maintaining a consistently heartfelt and high-quality service.
• Comply with Auberge Resorts Collection standards and make thoughtful suggestions for upselling unique menu items.
• Accurately and quickly take and place orders, input them into the POS system, and handle billing.
• Operate, maintain, and clean restaurant equipment and fittings.
• Ensure the restaurant/outlets are tidy, organized, and follow safe food handling procedures.

Skills

Customer service

Wine knowledge

Job description

Hotel Jerome, Aspen, part of Auberge Collection, is seeking a dining server to facilitate the guest dining experience, take orders, and deliver items with attentiveness and hospitality.

Experience in luxury hospitalitypreferred; you must be able to work weekends/holidays, maintain a professional appearance, and comply with safety and service standards. Tips are paid in addition to base wage.