Ashland Server (Dinner)

Loews Hotels & Co

Atlanta (GA)

On-site

USD 21,000 - 39,000

Full time

2 days ago
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Benefits offered by this job

Health benefits
401(k) with company match
Paid time off
Training & development
Tuition reimbursement
Employee meals

Job summary

Loews Atlanta Hotel in Midtown is seeking an Ashland Server (Dinner) to deliver exceptional dining experiences. The role emphasizes guest care, menu knowledge, and seamless service in a busy restaurant environment.

You will greet guests, take orders, serve, check back, and process payments using POS systems. The position requires 1 year of restaurant experience and the ability to lift up to 50 pounds. Loews offers comprehensive benefits and growth opportunities.

Qualifications

  • At least 1 year of restaurant or hospitality experience.
  • Exceptional guest service and communication skills.
  • Ability to stand, bend, and lift up to 40–50 pounds.

Responsibilities

  • Greet guests promptly and present menus with confidence.
  • Take accurate food and beverage orders, including dietary preferences.
  • Serve food and beverages efficiently while ensuring quality and presentation.
  • Check back with guests to ensure satisfaction.
  • Process payments accurately using POS systems.
  • Maintain thorough menu knowledge to offer recommendations.
  • Communicate guest needs or special requests to the kitchen or bar.
  • Keep tables and surrounding areas clean, tidy, and stocked.
  • Assist with opening, closing, and restocking duties.
  • Support team members to ensure timely and coordinated service.

Skills

Guest service
Communication
Restaurant hospitality exp
POS systems

Education

High School Diploma or equivalent

Tools

POS software

Job description

Ashland Server (Dinner)### Ashland Server (Dinner)Apply: GA - Atlanta - Loews Atlanta Hotel: Full time: Posted Today: R0089791Loews Atlanta Hotel places team members in vibrant Midtown, steps from MARTA and major attractions. The hotel features 414 guestrooms, 40,000+ square feet of event space, Exhale Spa & Fitness Center, and a signature steakhouse and sushi restaurant in a sleek 26-story tower. **Who We Are**: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. **Growth and belonging start here**; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. **What We Offer**:* Competitive health & wellness benefits, 401(k) & company match* Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement* Training & Development opportunities, career growth* Tuition Reimbursement* Pet Insurance* Team Member Hotel Rates, other discounts, perks and more* Uniforms provided with complimentary dry cleaning* Discounted dry cleaning for non-uniformed Team Members* On-site discounted garage parking* Discounted MARTA transit pass program* Complimentary meals in Team Member Café while working* *Benefits are subject to eligibility and may vary by position* **What We’re Looking For** The Ashland Server provides exceptional table service by delivering food and beverages, anticipating guest needs, and creating a warm and memorable dining experience. This role contributes directly to the restaurant’s atmosphere, guest satisfaction, and overall success. **Who You Are*** Service-focused professional with strong communication skills* Confident in menu knowledge and offering thoughtful recommendations* Detail-oriented and organized during busy service periods* Personable, warm, and committed to elevating the guest experience* Collaborative teammate with a positive, solutions-focused mindset* Veterans and military spouses are encouraged to apply. **What You Will Do*** Greet guests promptly and present menus with confidence* Take accurate food and beverage orders, including dietary preferences* Serve food and beverages efficiently while ensuring quality and presentation* Check back with guests to ensure satisfaction throughout their visit* Process payments accurately using POS systems* Maintain thorough menu knowledge to offer recommendations* Communicate guest needs or special requests to the kitchen or bar* Keep tables and surrounding areas clean, tidy, and stocked* Assist with opening, closing, and restocking duties* Support team members to ensure timely and coordinated service* Address guest concerns professionally and escalate when needed* Regular attendance in conformance with standards* May be required to work varying schedules to reflect business needs* Required to attend all mandatory training sessions and meetings* Perform other duties as assigned **Your Qualifications Include:****Required*****:**** At least 1 year of previous restaurant or hospitality experience, with a preference for fine-dining or steakhouse experience.* Exceptional guest service and communication skills* Ability to stand, bend, and lift up to 40–50 pounds as needed **Preferred*****:**** Experience with POS systems* High School Diploma or equivalent### About UsHeadquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service. As one of the only independently owned family hotel companies, we know that hospitality comes from the heart.Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach. We pride ourselves on the individuality and uniqueness of our offering.Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades. We offer progressive benefits including paid parental leave, 401K matching and travel benefits, and opportunities for ongoing learning and development. But beyond that, as a member of the Loews Hotels family, you are part of a culture of diversity and inclusion, one that works hard to protect our environment with eco-friendly and sustainability programs, and one that is always a good neighbor to their communities, supporting them in ways large and small. We welcome you to join us.
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