Overnight In-Room Dining Delivery Attendant

Loews Hotels & Co; Atlanta (GA); Presencial; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

401(k) matching

Paid time off

Bereavement leave

Pet bereavement

Tuition reimbursement

Uniforms + dry cleaning

MARTA pass

Free meals

Employee discounts

Parking on-site

Career growth

Descripción de la vacante

Loews Atlanta Hotel in Midtown is seeking an Overnight Room Service Delivery Attendant. You will deliver meals and amenities to guest rooms with precision, greet guests, and ensure presentation meets the highest standards.

This role requires 1-2 years in room service at a luxury hotel, strong communication, and the ability to lift up to 30 pounds and push 50 pounds. Flexible schedules, teamwork with kitchen and bar, and a commitment to guest satisfaction are essential.

Formación

• 1-2 years of experience in Room Service in a luxury hotel setting is preferred.
• Knowledge of quality food service techniques and standards.
• Ability to lift and carry food service trays weighing up to 30 pounds and push up to 50 pounds.
• Strong communication and customer service skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Ability to work flexible schedule to include weekends and holidays.

Responsabilidades

• Deliver food, beverages, and amenities promptly to guest rooms.
• Set up trays, carts, or in-room dining tables with precision and care.
• Greet guests warmly, explain orders, and respond to questions professionally.
• Ensure orders meet hotel presentation standards and address guest concerns promptly.
• Coordinate with kitchen and bar teams to guarantee timely preparation and delivery.
• Maintain cleanliness and organization in room service areas; restock supplies.
• Follow all food handling and sanitation guidelines and attend mandatory trainings.
• Perform other duties as assigned.

Conocimientos

Service-Oriented

Clear Communicator

Detail-Driven

Adaptable Team Player

Dependable and Positive

Veterans encouraged

Descripción del empleo

Loews Atlanta Hotel places team members in vibrant Midtown, steps from MARTA and major attractions. The hotel features 414 guestrooms, 40,000+ square feet of event space, Exhale Spa & Fitness Center, and a signature steakhouse and sushi restaurant in a sleek 26-story tower.

Who We Are:

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

• Competitive health & wellness benefits
• 401(k) & company match Paid Sick Days
• Vacation, and Holidays
• Paid Bereavement
• Paid Pet Bereavement Training & Development opportunities
• career growth Tuition Reimbursement Pet Insurance Team Member Hotel Rates
• other discounts
• perks and more
• Uniforms provided with complimentary dry cleaning
• Discounted dry cleaning for non-uniformed Team Members
• On-site discounted garage parking
• Discounted MARTA transit pass program
• Complimentary meals in Team Member Café while working
• Benefits are subject to eligibility and may vary by position

What We’re Looking For:

A warm and detail-oriented Overnight Room Service Delivery Attendant who takes pride in creating exceptional in-room dining experiences. You'll be the face of Loews Hotels' hospitality, ensuring every guest feels valued and cared for. From delivering meals with precision to anticipating guest needs, you'll play a key role in making stays memorable and stress-free.

Who You Are:

• Service-Oriented Professional: You thrive on delivering outstanding guest experiences with a genuine smile.
• Clear Communicator: You convey information confidently and courteously, both in person and over the phone.
• Detail-Driven: You ensure every tray, cart, and table setup meets the highest standards of presentation.
• Adaptable Team Player: You work seamlessly with kitchen and bar teams to keep service smooth and timely.
• Dependable and Positive: You bring reliability and a can-do attitude to every shift.
• Veterans and military spouses encouraged to apply.

What You’ll Do:

Deliver food, beverages, and amenities promptly and accurately to guest rooms. Set up trays, carts, or in-room dining tables with precision and care. Greet guests warmly, explain orders, and respond to questions with professionalism. Ensure orders meet hotel presentation standards and address any guest concerns promptly. Coordinate with kitchen and bar teams to guarantee timely preparation and delivery. Maintain cleanliness and organization in room service areas; clear used trays and restock supplies. Follow all food handling and sanitation guidelines to uphold safety standards. Regular attendance in conformance with standards. May be required to work varying schedules to reflect business needs. Required to attend all mandatory training sessions and meetings. Perform other duties as assigned.

Your Qualifications Include:

• 1-2 years of experience in Room Service in a luxury hotel setting is preferred.
• Knowledge of quality food service techniques and standards.
• Ability to lift and carry food service trays weighing up to 30 pounds and push up to 50 pounds.
• Strong communication and customer service skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Ability to work flexible schedule to include weekends and holidays.

Headquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service. As one of the only independently owned family hotel companies, we know that hospitality comes from the heart. Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach. We pride ourselves on the individuality and uniqueness of our offering. Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades. We offer progressive benefits including paid parental leave, 401K matching and travel benefits, and opportunities for ongoing learning and development. But beyond that, as a member of the Loews Hotels family, you are part of a culture of diversity and inclusion, one that works hard to protect our environment with eco-friendly and sustainability programs, and one that is always a good neighbor to their communities, supporting them in ways large and small. We welcome you to join us.

Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.