Asc Dir, Office Services Management

University of Utah; Salt Lake City (UT); On-site; USD 57,000 - 107,000; Full time

Job summary

University of Utah seeks an Assistant Director/Director of Administrative and Office Services to lead the Center for Business, Health, and Prosperity operations and staff. The role includes planning, budgeting, vendor management, and executive support across multiple time zones.

You will collaborate with the Executive Director and VIP stakeholders, coordinating complex communications and ensuring efficient back-office functions within a dynamic university environment.

Qualifications

• Bachelor's degree or equivalent required; 1 year of higher education can substitute for 1 year of related work experience.
• Associate Director level requires bachelor’s (or equivalency) + 10 years or master’s + 8 years of related work experience.

Responsibilities

• Serve as the primary contact for executive leadership, coordinating inquiries from staff, students, donors, partners, and university leaders.
• Coordinate cross-functional teams to streamline communications and drive workflow.
• Draft, edit, and proofread confidential reports, memos, and presentations for executives.
• Plan and facilitate staff and high-level meetings across multiple time zones.
• Direct daily administrative operations including facilities, schedules, and reception duties.
• Collaborate with the executive team to support strategic plans and KPI development.
• Develop and maintain clear process documentation and best practices.

Skills

Leadership

Staff management

Budgeting

Vendor negotiations

Meeting planning

Cross-functional coordination

Education

Bachelor's degree

Master's degree

Tools

DocuSign

Job description

Asc Dir, Office Services Management

Direct administrative and office services. Lead staff and delegate office duties which may include meeting planning, accounting support, reception, payroll, facilities, maintenance, supply management, and various "back office" functions. Implement procedures and policies while overseeing and ensuring the efficiency of office operations. Organize and schedule meetings and appointments. May be responsible for managing office budget, contract/price negotiations with office vendors, and serving as general point person. Third-level manager. Manage the activities of first-level and second-level managers and/or supervisors. Responsible for hiring, firing, performance appraisals, and pay reviews. Broad knowledge of the field with proven leadership skills.

Job Summary

Learn more about the great benefits of working for University of Utah: benefits.utah.edu

Responsibilities

• Serve as the primary point of contact for the Executive Director of the Center for Business, Health, and Prosperity -whoalso serves as President of Ensign Global University andCo-Executive Director of the Impact & Prosperity Epicenter managing inquiries and communications from staff, students, donors,partners, and high-level university leaders, and ensuringprofessional coordination with executive-and VIP-levelstakeholders


• Assist the Executive Director in communicating the progress of Center and Ensign Global University initiatives to keystakeholders, including Advisory Boards, External Boards, SteeringCommittees, the Board of Governors, university administrators, anddonors


• Draft, edit, and proofread confidential reports, memos,presentations, and other sensitive communications on behalf of Executive Director and other team members


• Serve as a central coordination hub between cross-functionalteams to streamline communication, address issues, alignstakeholders, and drive strategic problem--solving for seamlessworkflow execution


• Leverage comprehensive knowledge of cross-functional roles toproactively guide work, remove obstacles, resolve workflowquestions, and ensure aligned, effective execution


• Plan, prepare, and facilitate staff and high-level meetingsacross multiple time zones to support executive leadership andstaff, including scheduling and material preparation


• Direct daily administrative operations, including facilityissues, staff schedules, access management, and general officeservices (reception, mail, parking, etc.)


• Collaborate regularly as a member of the Executive Team tosupport the strategic plan of the Center and Ensign GlobalUniversity, including process improvements and KPI development, andpolicy implementation


• Develop and maintain clear, comprehensive process documentationand reference materials to establish and promote best practicesacross the Center, ensuring consistency and alignment amiddiffering workflows and evolving operational needs


• Direct and coach staff to improve processes and achieve KPIs,coordinating cross-functional to align goals, remove barriers,and ensure consistent execution


• Manage, coordinate, and process travel arrangements andexpenses for the Executive Director, university groups, and VIPguests of both the University of Utah and Ensign GlobalUniversity


• Provide guidance to VIPs, university staff, students, andguests on Ghana visa requirements and processing to ensure timelyand successful travel


• Assist in the development of budgets for student and internaland external special travel groups


• Collaborate with the Administrative Director and ExecutiveDirector to support the hiring and development of professional andstudent staff, including recruitment, performance evaluations,counseling, and retention efforts.


• Identify internship opportunities, hire and supervise studentinterns to support priority Center initiatives and ensure a high-quality internship experience


• Support students through community-building events aligned withthe Center's mission


• Contribute to the financial stability of the department'sbudgets, identifying efficiencies in purchasing and procurement,assisting with fundraising, and identifying opportunities to increase revenue


• Prepare and review independent contract agreements in conjunction with OGC, Development, or other University offices; manage execution via DocuSign or similar platforms and coordinate with vendors, donors, or external partners


• Create, edit, and publish professional marketing materials for development, recruitment, and reporting purposes


• Build relationships across the University of Utah to support the mission of the Center and promote Ensign Global University


• Leads and directs special projects for the ExecutiveDirector


• Other duties as assigned

Minimum Qualifications

EQUIVALENCY STATEMENT: 1 year of higher educationcan be substituted for 1 year of directly related work experience(Example: bachelor's degree = 4 years of directly related workexperience).

Associate Director, Administrative / Office ServicesManagement: Requires a bachelor's (or equivalency) + 10years or a master's (or equivalency) + 8 years of directly relatedwork experience.

Full Time or Part Time?

Full Time

Work Schedule Summary

Hours are typically 9:00 am to 5:00pm but there may be additional evening or weekend hours needed onoccasion.

Department

02113 - Business Health & Prosperity

Location

Campus

Pay Rate Range

$56,648-106,901

Close Date

01/23/2027