AS Installation Manager — Travel‑Heavy Leader

Armstrong World Industries; Rohrerstown (PA); On-site; USD 95,000 - 125,000; Full time

Job summary

Armstrong World Industries is seeking an AS Installation Manager to support Architectural Specialties across North America. The role develops and maintains business for AS products by serving as the installation expert for field sales, DSMs, CSMs, ASMs, architects, contractors, owners, and distributors.

The manager provides technical solutions and installation guidance, analyzes installation concerns, and recommends actions to address field issues, with travel and training responsibilities

Responsibilities

• Serve as the AS installation expert for the sales organization and Armstrong customers.
• Drive current and future sales of AS systems by identifying customer needs and installation challenges, and by working closely with AS business teams and product managers to provide solutions.
• Participate in new product development and product improvement efforts, as requested by the AS Leadership Team.
• Identify opportunities, issues, customer needs, and solutions through customer relationships, blueprint review, and regular jobsite visits.
• Work directly with contractors to understand installation concerns and provide coaching and training on AS systems and capabilities.
• Occasionally work from Armstrong regional installation training centers located in Illinois, Texas, and Pennsylvania.
• Assist with AS claims and complaints, including evaluating conditions and recommending appropriate solutions.
• Provide AS training to Field Sales and key contractors, both virtually and in person.
• Provide acquisition and installation training for internal and external audiences.
• Engage strategically on projects in partnership with AS Sales,

Job description

Armstrong World Industries is seeking an AS Installation Manager to support Architectural Specialties across North America. The role develops and maintains business for AS products by serving as the installation expert for field sales, DSMs, CSMs, ASMs, architects, contractors, owners, and distributors.

The manager provides technical solutions and installation guidance, analyzes installation concerns, and recommends actions to address field issues, with travel and training responsibilities