Arts Center Box Office Ticket Specialist

Walton Arts Center; Fayetteville (AR); Hybrid; USD 22,000 - 25,000; Full time

Job summary

Walton Arts Center in Fayetteville, AR is seeking a Full-time Ticket Representative who delivers outstanding customer service, answers event questions, and sells tickets for Walmart AMP and Walton Arts Center. The role involves call-center work at both venues, with occasional night and weekend shifts.

The ideal candidate has a high school diploma or GED, strong communication skills, a passion for the arts, and comfort with a ticketing system (Tessitura).

Qualifications

• High school diploma or GED required.
• Bilingual language skills a plus.
• Passion for the arts & entertainment industry.
• Must be positive, engaged, and enthusiastic.
• Ability to communicate effectively via phone or in person.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide information on upcoming events and sell/print tickets by phone or in person.
• Maintain accurate cash drawers and perform financial transactions.
• Represent Walton Arts Center/Walmart AMP at events and calls.
• Maintain patron databases and box office operations.
• Support office duties, emails, and reports as needed.
• Remain available for calls and weekend nights as required.
• Ensure safety guidelines and policies are followed.

Skills

Customer service

Communication

Problem solving

Multitasking

Microsoft Office

Tessitura (ticketing system)

Education

High school diploma or GED

Tools

Tessitura

Microsoft Office

Job description

Walton Arts Center in Fayetteville, AR is seeking a Full-time Ticket Representative who delivers outstanding customer service, answers event questions, and sells tickets for Walmart AMP and Walton Arts Center. The role involves call-center work at both venues, with occasional night and weekend shifts.

The ideal candidate has a high school diploma or GED, strong communication skills, a passion for the arts, and comfort with a ticketing system (Tessitura).