Arts Admissions Guide: Welcoming Tours

Fair Oaks Farms; Fair Oaks (IN); On-site; USD 17,000 - 22,000; Part time

Job summary

Fair Oaks Farms is seeking an Admissions Building Guide to welcome visitors and prospective students at LSDC Adventure Land. You will lead guided tours, share information about programs and events, and help guests navigate the admissions process with a friendly, professional presence.

This part-time, hourly role requires strong communication, customer service experience, and the ability to stand for extended periods.

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• Experience in customer service, hospitality, or visitor engagement.
• Strong verbal communication with diverse audiences.
• Basic computer proficiency including scheduling/visitor management software.
• Ability to stand and walk for extended periods.

Responsibilities

• Greet and welcome visitors and guests upon arrival, providing a warm and professional first impression.
• Conduct guided tours of the facility, highlighting key features, programs, and upcoming events relevant to the arts, entertainment, and recreation sectors.
• Answer questions regarding admissions procedures, program offerings, schedules, and facility policies accurately and courteously.
• Assist with the coordination and execution of admissions events, open houses, and special tours to enhance visitor engagement.
• Maintain up-to-date knowledge of all admissions materials, promotional content, and institutional updates to provide accurate information.
• Manage visitor check-in and registration processes efficiently, ensuring compliance with safety and security protocols.
• Collaborate with admissions and administrative staff to report visitor feedback and suggest improvements to the visitor experience.

Skills

Customer service

Hospitality

Verbal communication

Multilingual abilities

Problem-solving

Organizational skills

Education

High school diploma or equivalent

Associate degree preferred

Bachelor’s degree preferred

Tools

Scheduling software

Visitor management software

Job description

Fair Oaks Farms is seeking an Admissions Building Guide to welcome visitors and prospective students at LSDC Adventure Land. You will lead guided tours, share information about programs and events, and help guests navigate the admissions process with a friendly, professional presence.

This part-time, hourly role requires strong communication, customer service experience, and the ability to stand for extended periods.