Seasonal Guest Experience Ambassador

Paycom - ATS; Laguna Beach (CA); On-site; USD 23,000 - 25,000; Part time

Job summary

Sawdust Art Festival in Laguna Beach is seeking a guest relations representative to welcome visitors, answer questions, and connect patrons with artists during daily operations at the festival grounds.

You will monitor entrances, assist at booths, and uphold SOPs while delivering friendly, efficient service in an open-air setting. The role requires stamina, clear communication, and a professional, approachable demeanor.

Qualifications

• Available to work day, night, graveyard, or weekend shifts.
• Excellent communication skills.
• Exceptional customer service skills.
• Ability to multi-task.
• Grace under pressure.
• Strong interpersonal skills, flexibility, and customer service orientation.

Responsibilities

• Interact directly with customers and Festival artists using excellent communication and customer service skills.
• Monitor admittance at main gate, and control limited access to back gate.
• Perform miscellaneous job-related duties as assigned.
• Engage with each patron directly, giving attention and making them feel welcome.
• Follow SOPs governing operations and maintain a pleasant work environment.

Skills

Excellent communication skills

Customer service oriented

Multi-tasking

Grace under pressure

Interpersonal skills

Job description

Sawdust Art Festival in Laguna Beach is seeking a guest relations representative to welcome visitors, answer questions, and connect patrons with artists during daily operations at the festival grounds.

You will monitor entrances, assist at booths, and uphold SOPs while delivering friendly, efficient service in an open-air setting. The role requires stamina, clear communication, and a professional, approachable demeanor.