Artist Liaison

Knockdown Center; New York (NY); On-site; USD 28,000 - 39,000; Full time

Job summary

Knockdown Center in New York is seeking a dedicated Artist Liaison to care for performers and their teams from arrival to departure. You will ensure hospitality requests are met, greet the artist, coordinate with staff, and stay calm in hectic moments while keeping everyone welcomed and comfortable.

This role requires at least 3 years in hospitality or event production, strong organizational skills, discretion, and comfort with emails, spreadsheets, Google Workspace, and WhatsApp.

Qualifications

• A real love for music and for looking after people.
• At least 3 years of experience in hospitality, artist relations, tour management, event production, or something similar.
• Strong organizational skills and the ability to juggle multiple tasks without losing track.
• Good judgment and discretion with confidential information.
• Comfort with email, spreadsheets, Google Workspace, and WhatsApp.
• Events happen at night, so expect evenings, late nights, weekends, and some holidays.
• Ability to be on-site for long shifts, moving between stages and green room areas. Shifts mirror the Artist's on-site schedule, and will need to be flexible to match up.
• You’ll need to be able to lift and carry up to 30 lb.

Responsibilities

• Follow the venue's opening and closing procedures.
• Set up artists' hospitality riders and ensure every request reaches the right people.
• Greet the artist and their team, and assist them before, during, and after the show.
• Keep communication clear, friendly, and professional, and handle sensitive matters with discretion.
• Be present on stage during the show, within line of sight of our primary artist contact whenever possible.
• Arrange ground transport after the show.
• Keep good records of inventory used for hospitality.

Skills

Organizational skills

Discretion

Calm under pressure

Communication

Hospitality experience

Tools

Email

Spreadsheets

Google Workspace

WhatsApp

Job description

This position is responsible for care of the artists performing at Knockdown Center, and their teams, from arrival at the venue to their departure from the venue; ensuring everything runs smoothly and everyone feels looked after.

This role is for someone who can stay calm when things get hectic, loves music, and gets real satisfaction from solving problems and making people feel welcome.

Key responsibilities:

• Follow the venue's opening and closing procedures.

• Set up artists' hospitality riders and ensure every request reaches the right people.

• Greet the artist and their team, and assist them before, during, and after the show.

• Keep communication clear, friendly, and professional, and handle sensitive matters with discretion.

• Be present on stage during the show, within line of sight of our primary artist contact whenever possible.

• Arrange ground transport after the show.

• Keep good records of inventory used for hospitality.

Availability and requirements:

• A real love for music and for looking after people.

• At least 3 years of experience in hospitality, artist relations, tour management, event production, or something similar.

• Strong organizational skills and the ability to juggle multiple tasks without losing track.

• Good judgment and discretion with confidential information.

• Comfort with email, spreadsheets, Google Workspace, and WhatsApp.

• Events happen at night, so expect evenings, late nights, weekends, and some holidays.

• Ability to be on‑site for long shifts, moving between stages and green room areas. Shifts mirror the Artist's on‑site schedule, and will need to be flexible to match up.

• You’ll need to be able to lift and carry up to 30 lb.