Artisan Coffee & Guest Experience Specialist

Red Hawk Resort + Casino; Placerville (CA); On-site; USD 32,000 - 54,000; Full time

Job summary

Red Hawk Resort + Casino is seeking a friendly server to prepare and serve hot and cold beverages, assist guests with menu items, and ensure a clean, welcoming environment. You will describe items, take orders, handle payments, and help with stock and seating areas.

The role emphasizes guest interaction, accuracy in order handling, and maintaining sanitation standards across service areas. Previous customer service experience is valued.

Qualifications

• High school diploma or GED required or preferred.
• Strong interpersonal and communication skills are essential.

Responsibilities

• Preparing and serving hot and cold drinks such as coffee, tea, artisan and specialty beverages.
• Cleaning and sanitizing work areas, utensils and equipment.
• Cleaning service and seating areas.
• Describing menu items and suggesting products to customers.
• Servicing customers and taking orders.
• Ordering, receiving and distributing stock supplies.
• Receiving and processing customer payments.

Skills

Interpersonal skills

Communication skills

Customer service

Cash handling

Education

High school diploma or GED

Job description

Red Hawk Resort + Casino is seeking a friendly server to prepare and serve hot and cold beverages, assist guests with menu items, and ensure a clean, welcoming environment. You will describe items, take orders, handle payments, and help with stock and seating areas.

The role emphasizes guest interaction, accuracy in order handling, and maintaining sanitation standards across service areas. Previous customer service experience is valued.