Artful Server Assistant – Luxury Hotel Dining

Coury Hospitality; Dallas (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

HALL Arts Hotel in Dallas is seeking a Server Assistant to support the Server team in delivering exceptional dining experiences. You will help with setup, service, and cleanup, while maintaining sanitation and guest focus.

This non-exempt position reports to the Restaurant Manager and operates in a fast-paced environment, coordinating with coworkers to uphold the hotel’s standards of polished hospitality.

Qualifications

• Ability to think and communicate clearly in high pressure situations.
• Move quickly and gracefully throughout the dining room.
• Growing knowledge of the restaurant’s menu, ingredients and cooking techniques.
• Knowledge of all glassware types.
• Ability to communicate effectively with guests, co-workers, and supervisors.
• Absorb large amounts of information quickly: service procedures, menus, and dining room floor plan, register operation.
• Ability to maintain excellent attendance and punctuality.

Responsibilities

• Assists Servers and Hosts in properly serving food and beverages when requested.
• Responsible for water service and maintenance of water levels throughout the meal.
• At the appropriate time, clears, cleans and resets tables with service wares in keeping with company and proper sanitation standards to ensure they are ready for the next guest.
• Responsible for crumbing tables, as directed by the Server.
• Transports dirty tableware from the dining room to the dish drop area and sorts accordingly.
• Maintains stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments. Wipes down booths and chairs. Moves tables and chairs and clean floors as necessary.
• Folds napkins, polishes silver, and replenishes condiments. Maintains an organized and fully stocked side-stand within each shift.
• Ensures the dining room, waiting and service area are clean, stocked and visually appealing.
• Responds immediately and graciously to guest service issues and reports the situation to the appropriate Server or Manager on Duty.
• Maintains an acceptable appearance for station and surrounding area.
• Responsible for special cleaning projects i.e., dusting, polishing, scrubbing walls, as determined by weekly needs.
• Additional tasks and responsibilities may be assigned at the discretion of the Manager.
• Maintains communication and teamwork with all co-workers and supervisors.
• Conducts oneself in a professional manner with the awareness that all actions and communications are within guest view.

Skills

High pressure communication

Graceful movement

Menu & ingredients knowledge

Glassware knowledge

Guest & team communication

Information retention

Attendance & punctuality

Job description

HALL Arts Hotel in Dallas is seeking a Server Assistant to support the Server team in delivering exceptional dining experiences. You will help with setup, service, and cleanup, while maintaining sanitation and guest focus.

This non-exempt position reports to the Restaurant Manager and operates in a fast-paced environment, coordinating with coworkers to uphold the hotel’s standards of polished hospitality.