Artful Barista & Guest Experience Champion

Accor; St. Louis (MO); On-site; USD 19,000 - 25,000; Full time

Job summary

21c Museum Hotels seeks a Barista to engage guests, make coffee and tea drinks, and encourage sales of menu and gift shop items. You will follow service steps, maintain clean stations, and provide friendly service in a dynamic restaurant and hotel setting.

The role requires flexible hours, strong communication, and a positive attitude, with the ability to stand and work long shifts in a busy environment. Previous café or retail experience is a plus.

Qualifications

• Able to work flexible hours (nights, weekends).
• Responsible, dependable, punctual.
• Basic math skills.
• Strong communication skills.
• Clean and professional appearance.
• Demonstrates enthusiasm for all things 21c.
• Must pass a background check.

Responsibilities

• Reports to work on time and ready to work scheduled shifts.
• Follows all steps of service.
• Knows drink names, ingredients, method of preparation, appropriate glassware, and garnishes.
• Can speak confidently and enthusiastically on gift shop items.
• Makes all coffee and tea drinks on the menu with enthusiasm and care.
• Sells menu items and gift shop items with the goal of increasing overall sales.
• Serves beverages and food in a cheerful and efficient manner.
• Ensures that service and cash wrap stations are appropriately stocked.
• Runs room service to hotel guests as needed.
• Completes daily inventory and informs servers/managers of any changes.
• Accurately and efficiently uses POS to ring guest’s orders, accept payment, and close checks.
• Labels, stocks, and merchandise items in the gift shop.
• Completes all posted opening/closing duties and side work.
• Maintains a positive, friendly attitude with teammates & guests.
• Provides prompt, accurate report of all income received during shift.
• Maintains a clean, orderly appearance of the gift shop and restaurant service area.
• Assists/executes any and all tasks as assigned by supervisor.
• Follow all proper sanitation guidelines.
• Other duties as assigned by your supervisor or manager.
• Verifies guests are at least 21 when purchasing a beverage containing alcohol.
• Sells beverages responsibly with the customer’s best interest in mind.

Skills

Flexible hours

Responsible

Punctual

Math skills

Communication skills

Clean appearance

Enthusiasm for 21c

Background check

Education

High school diploma or equivalent

Job description

21c Museum Hotels seeks a Barista to engage guests, make coffee and tea drinks, and encourage sales of menu and gift shop items. You will follow service steps, maintain clean stations, and provide friendly service in a dynamic restaurant and hotel setting.

The role requires flexible hours, strong communication, and a positive attitude, with the ability to stand and work long shifts in a busy environment. Previous café or retail experience is a plus.