Army TAP Liaison & Analytics Coordinator

Infopact, Inc.; Tennessee; On-site; USD 47,000 - 51,000; Full time

Job summary

Infopact Inc in Tennessee seeks a Contract Liaison Officer to support Army TAP operations, coordinate stakeholders, analyze performance data, and maintain program information. This role contributes to connecting TAP activities with installation, community, and interagency partners.

The position emphasizes data accuracy, reporting, and event support, with an hourly compensation model under an SCA contract; a Bachelor’s degree is required and familiarity with government systems is beneficial.

Qualifications

• Bachelor’s degree from an accredited institution.
• Experience with transition programs, installation coordination, stakeholder engagement, workforce development, event management, data analysis, or related function.
• Familiarity with military installation operations and the needs of transitioning Service members and families.
• Strong analytical, organizational, written communication, briefing, and customer service skills.
• Proficiency with Microsoft Office or equivalent productivity tools, including spreadsheets and presentation software.
• Ability to manage multiple deadlines and maintain accurate records in a high-volume environment.
• Ability to obtain and maintain required Government suitability, installation access, Common Access Card, and system access.

Responsibilities

• Collect, validate, analyze, and report installation-level TAP performance, participation, throughput, attendance, and resource utilization data.
• Prepare recurring command-level, program, and ad hoc reports; consolidate information from counselors, Government staff, and partner organizations.
• Monitor participation and compliance across workshops, counseling milestones, Capstone, hiring events, and other required TAP activities.
• Maintain accurate information in Army and IMCOM-designated systems, trackers, calendars, and reporting tools.
• Coordinate with the CIM, installation TAP Manager, command representatives, public affairs, employers, education partners, and community organizations.
• Support planning and execution of hiring events, career fairs, outreach initiatives, public affairs activities, and employment preparation events.
• Conduct post-event analysis, capture participant and stakeholder feedback, and recommend improvements to future activities.
• Support administration of participant assessments, surveys, attendance processes, and required documentation.
• Assist with facility, classroom, audiovisual, equipment, materials, and logistical coordination for TAP activities.
• Provide timely visibility into emerging issues, missed opportunities, scheduling conflicts, and performance trends.

Skills

Analytical skills

Organizational skills

Written communication

Briefing skills

Customer service

Education

Bachelor's degree

Tools

Microsoft Office

Spreadsheets

Presentation software

Job description

Infopact Inc in Tennessee seeks a Contract Liaison Officer to support Army TAP operations, coordinate stakeholders, analyze performance data, and maintain program information. This role contributes to connecting TAP activities with installation, community, and interagency partners.

The position emphasizes data accuracy, reporting, and event support, with an hourly compensation model under an SCA contract; a Bachelor’s degree is required and familiarity with government systems is beneficial.