Army TAP Installation Manager — Lead Transition Services

CALIBRE Systems Inc; Sierra Vista (AZ); Presencial; USD 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

None

Descripción de la vacante

CALIBRE Systems Inc is seeking a Contract Installation Manager to lead Army Transition Assistance Program (TAP) operations at an assigned installation. You will oversee daily activities, coordinate with Government personnel, and ensure high-quality service delivery to Soldiers preparing for civilian life.

The role requires strong leadership, staff supervision, and program performance monitoring to maintain uninterrupted transition services.

Formación

• Strong leadership, organizational, and team coordination skills.
• Excellent customer service and stakeholder engagement abilities.
• Strong written and verbal communication skills.
• Ability to analyze operational performance and implement corrective actions.
• Experience managing schedules, records, and customer-facing operations.
• Strong facilitation, counseling, and problem-solving capabilities.
• Ability to manage multiple priorities in a dynamic and fast-paced environment.
• Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook, and Teams.
• Ability to obtain and maintain required Government suitability, installation access, CAC, and system access.

Responsabilidades

• Manage daily TAP Center operations, including staffing coverage, scheduling, facilities coordination, customer flow, and service delivery activities.
• Serve as the principal contractor point of contact for the Installation TAP Manager, Government personnel, command representatives, and local stakeholders.
• Coordinate workshops, individual counseling sessions, financial counseling services, Capstone activities, hiring events, and other transition support services.
• Ensure all services are delivered in accordance with approved curriculum, Army policies, performance standards, class-size requirements, and customer service expectations.
• Supervise and support counselors and liaison personnel, including workload assignments, leave coverage, training compliance, and local performance management.

Conocimientos

Leadership

Customer service

Stakeholder engagement

Written and verbal communication

Operations management

Scheduling and records

Problem solving

Multitasking

MS Office

Educación

Bachelor's degree

Herramientas

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Teams

Descripción del empleo

CALIBRE Systems Inc is seeking a Contract Installation Manager to lead Army Transition Assistance Program (TAP) operations at an assigned installation. You will oversee daily activities, coordinate with Government personnel, and ensure high-quality service delivery to Soldiers preparing for civilian life.

The role requires strong leadership, staff supervision, and program performance monitoring to maintain uninterrupted transition services.