Army TAP Installation Lead — Transition Services

Socket.dev

Fort Knox (KY)

On-site

USD 41,000 - 44,000

Full time

5 days ago

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Job summary

CALIBRE is seeking a Contract Installation Manager to lead Army Transition Assistance Program operations at an assigned installation, serving as the primary contractor contact for government personnel and command stakeholders. The CIM oversees staffing, scheduling, service quality, compliance, and reporting to ensure high-quality transition services.

The successful candidate will coordinate workshops, counseling sessions, and related services to support Soldiers transitioning to civilian life,

Responsibilities

Manage daily TAP Center operations, staffing, scheduling, facilities, and service delivery.
Serve as the primary contractor point of contact for Installation TAP Manager and Government personnel.
Coordinate workshops, counseling sessions, financial counseling, Capstone activities, and hiring events.
Ensure services follow curriculum, Army policies, class-size requirements, and customer service expectations.
Supervise counselors and liaison staff, assign workloads, cover leaves, and oversee training.
Monitor attendance, appointments, feedback, data entry, documentation, and site reporting.
Provide weekly operational updates to Regional Leadership on accomplishments and risks.
Identify and resolve site-level issues with facilities, equipment, property, access, scheduling.
Support hiring, onboarding, CAC/badging, network access, and knowledge transfer.
Perform Transition Counselor duties as needed to maintain service continuity.