Armed Security Shift Supervisor — Lead & Coach Officers

Allied Universal; Seattle (WA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, vision, plus life and

AD&D and disability insurance

Holiday pay

Vacation after 1 year

Job summary

Allied Universal is seeking an Armed Security Shift Supervisor to oversee a client shift, coordinating officers and delivering top‑tier security services. You will liaise with the site supervisor and Account Manager, provide coaching, and ensure adherence to safety policies.

The role requires 21+, a high school diploma, strong communication, and the ability to manage crises on-site. Expect a benefits package and a structured work environment at client locations.

Qualifications

• Must be at least 21 years of age with a high school diploma or equivalent.
• Effective written and oral communication and interpersonal skills for all levels of personnel and the public.
• Licensing requirements depend on state/local laws and regulations and may be required prior to employment.
• Background investigation and drug screen required per federal/state/local laws.
• Exceptional customer service and communication skills.
• Intermediate computer skills to operate wireless technology at client sites.
• Ability to handle crisis situations calmly and effectively.
• Communicate staffing needs on shift to Account Manager/Operations Manager.
• Ensure officers receive training and professional development.
• Assist HR with handling grievances with appropriate support.
• Administer JSAs and safety programs outlining site hazards.

Responsibilities

• Supervise and coordinate quality services on a specific shift at an assigned customer.
• Act as liaison between site supervisor, Account Manager, and field operations.
• Direct and coach security officers on shift, providing recognition and discipline within approved parameters.
• Manage uniforms, equipment, supplies, and vehicles at the account; maintain inventories and checklists.
• Oversee officer training and development; ensure compliance with safety procedures.
• Communicate staffing needs and shift coverage to management; escalate as needed.
• Apply JSA and site-specific safety programs to daily operations.

Skills

Communication

Background check

Customer service

Crisis management

Staffing coordination

Safety programs

Training

HR liaison

Training delivery

Security procedures

Education

High school diploma or equivalent

Tools

Job Safety Analysis (JSA)

Job description

Allied Universal is seeking an Armed Security Shift Supervisor to oversee a client shift, coordinating officers and delivering top‑tier security services. You will liaise with the site supervisor and Account Manager, provide coaching, and ensure adherence to safety policies.

The role requires 21+, a high school diploma, strong communication, and the ability to manage crises on-site. Expect a benefits package and a structured work environment at client locations.