Ariba-Savvy Sourcing & Procurement Team Lead

HCLTech; San Francisco (CA); On-site; USD 70,000 - 110,000; Full time

Job summary

HCLTech is seeking a procurement operations professional to manage end-to-end procurement activities using Ariba, focusing on ticket triage, compliance, and metric reporting. The role supports process adherence and promotes team development through structured communication and training.

Responsibilities include updating SOPs, conducting stand-ups, and guiding agents to ensure efficient, compliant operations while maintaining high stakeholder satisfaction.

Qualifications

• Understanding of sourcing and procurement operations with practical P2P experience.
• Proficiency using Ariba or similar procurement platforms for daily tasks.
• Strong communication and organizational skills for issue resolution and stakeholder interaction.
• Experience reviewing and maintaining SOPs and ensuring process compliance within a team.
• Ability to participate actively in team meetings, performance discussions, and feedback sessions.

Responsibilities

• Execute procurement operations using Ariba across requisitioning, sourcing, catalog, and master data management.
• Triage and resolve procurement-related tickets with clear, comprehensive resolutions for stakeholders.
• Track and report procurement process metrics, escalate issues for corrective action.
• Maintain and update procurement SOPs to align with guidelines and compliance.
• Participate in team reviews, drive continuous improvement, and support training/mentoring.

Skills

Sourcing & Procurement

P2P Processes

Ariba Proficiency

Communication

SOP Compliance

Team Meetings & Feedback

Education

Ariba Certification / CIPS Level 2 (optional)

Job description

HCLTech is seeking a procurement operations professional to manage end-to-end procurement activities using Ariba, focusing on ticket triage, compliance, and metric reporting. The role supports process adherence and promotes team development through structured communication and training.

Responsibilities include updating SOPs, conducting stand-ups, and guiding agents to ensure efficient, compliant operations while maintaining high stakeholder satisfaction.