Arena Usher - On Call

Boyd Gaming; Las Vegas (NV); On-site; USD 17,000 - 25,000; Full time

Job summary

Boyd Gaming Corporation seeks an usher to assist guests at entertainment events by collecting tickets, distributing programs, helping guests to seats, and answering questions about the facility.

The role requires excellent customer service and communication, stamina to stand/walk for long periods, the ability to lift up to 25 pounds and read event tickets quickly; experience as an usher is preferred, with readiness to act swiftly in emergencies.

Qualifications

• Six months of usher experience preferred.
• Excellent customer service and communication skills required.
• Ability to stand and walk for extended periods, including stairs.
• Ability to bend and lift up to 25 pounds.
• Ability to read and interpret information printed on event tickets.
• Ability to assist guests in wheelchairs.
• Alert and able to think quickly in emergencies.

Responsibilities

• Assist guests at entertainment events by collecting admission tickets and distributing programs.
• Help guests find seats and answer questions about the facility.
• Assist with guest seating and ticketing situations.
• Enforce camera/tape policy for each event and alert management to issues.

Skills

Customer service

Communication

Ticket reading

Mobility

Lifting up to 25 lbs

Emergency readiness

Wheelchair assistance

Education

Experience as usher (6 months)

Job description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Responsible for assisting guests at entertainment events by collecting admission tickets/passes, distributing programs, assisting in finding seats, answering questions about the facility and its offerings.

• Provide general information about the property and the various venues.
• Ensure that guests are properly seated and late seating policies are followed.
• Assist with guest seating and ticketing situations.
• Distribute event programs.
• Assist with the enforcement of the camera/tape policy for each event.
• Alert management of any guest’s special needs or emergency situations.

• Six (6) months of experience as an usher in a comparable venue preferred.
• Must have excellent customer service and communication skills.
• Must be able to stand and walk (including stairs) for extended periods of time.
• Must be able to bend and lift up to 25 pounds.
• Must be able to quickly read and interpret information printed on event tickets.
• Must be able to assist guests in wheelchairs.
• Must be alert at all times and be able to think and act quickly and appropriately in the event of an emergency.

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.