Arena Operations & Ticket Support Assistant

University of Dayton; Dayton (OH); On-site; USD 19,000 - 25,000; Full time

Job summary

University of Dayton Athletics is seeking an Arena Office Assistant to support UD Arena operations in a 9-month role. Responsibilities include assisting the ticket office, coordinating lounge rentals, and acting as receptionist during events.

Minimum qualifications include a high school diploma, 2 years of receptionist experience, and strong communication skills. Must be able to work nights and weekends and handle fast-paced environments.

Qualifications

• High school diploma required.
• 2 years of receptionist/secretary experience in fast-paced settings.
• Strong verbal and written communication skills.
• Ability to prioritize under stress.

Responsibilities

• Assist ticket office with basic ticket support (printing tickets, customer payments, mobile device help).
• Lounge Coordinator duties including showing space, contracts, and invoicing.
• Receptionist tasks: answer phones, greet guests, coordinate radio calls.
• Settle concessions operations and reconcile transactions after events.

Skills

Verbal communication

Written communication

Multitasking

Prioritization

Computer literacy

Education

High school diploma

College coursework in business (pref.)

Tools

Point of Sale software

Job description

University of Dayton Athletics is seeking an Arena Office Assistant to support UD Arena operations in a 9-month role. Responsibilities include assisting the ticket office, coordinating lounge rentals, and acting as receptionist during events.

Minimum qualifications include a high school diploma, 2 years of receptionist experience, and strong communication skills. Must be able to work nights and weekends and handle fast-paced environments.