Night Ticketing Specialist at Arts Center

Dayton Live; Dayton (OH); On-site; USD 17,000 - 25,000; Part time

Job summary

DAYTON LIVE is seeking a Ticketing Agent to support patrons with all ticketing and customer service needs. The role operates in a part-time capacity with a night shift in downtown Dayton, handling ticket sales, parking, and gift certificates.

The ideal candidate will have a high school diploma or GED, strong written and oral communication skills, and prior experience in ticket office operations or customer service. A professional demeanor and teamwork are essential.

Qualifications

• High School Diploma or GED preferred.
• Experience in ticket office operations a plus.
• Ability to communicate effectively with Licensees, peers, leads, management, and the public.

Responsibilities

• Assist patrons with ticketing and customer service needs.
• Process orders for tickets, season tickets, parking, and gift certificates.
• Provide high standard of customer service in person, by phone, online, mail, or email.
• Maintain accuracy, timeliness, dependability, and problem-solving in customer service issues.
• Reconcile and account for daily sales transactions.
• Present a professional appearance and conduct.
• Perform other duties as assigned.

Skills

Customer Service

Effective Communication

Written Communication

Oral Communication

Education

High School Diploma or GED

Job description

DAYTON LIVE is seeking a Ticketing Agent to support patrons with all ticketing and customer service needs. The role operates in a part-time capacity with a night shift in downtown Dayton, handling ticket sales, parking, and gift certificates.

The ideal candidate will have a high school diploma or GED, strong written and oral communication skills, and prior experience in ticket office operations or customer service. A professional demeanor and teamwork are essential.