Arena Control Room Lead

Carolina Hurricanes; Raleigh (NC); On-site; USD 45,000 - 70,000; Full time

Job summary

The Carolina Hurricanes are seeking a Control Room Manager for Lenovo Center in Raleigh. You will oversee control room operations, videoboard and LED displays, and collaboration with broadcast engineering and events teams to fulfill shows for the Hurricanes, NC State basketball, and partners.

You will lead crewing, create in‑game content with the Creative Services team, program Ross Xpression, and drive seamless, high‑quality guest experiences at arena events.

Qualifications

• Minimum of three years of experience working hands on in a control room or similar environment.
• Experience in sports is preferred but not required.
• Must have a passion for quality work and excellent organizational skills in a fast‑paced, live environment.
• Must be willing to work flexible hours including nights, weekends and holidays.

Responsibilities

• Serve as control room manager at Lenovo Center, serving the needs of the Carolina Hurricanes, NC State Men’s Basketball, and third‑party events as needed.
• Manage videoboard and LED display inventory management for all Carolina Hurricanes games and other Lenovo Center events and clients.
• Work closely with Lenovo Center broadcast engineering, events management, and clients to ensure the fulfillment of their shows.
• Manage Control Room Coordinator and aid in the crewing of events across the calendar, including positions for Carolina Hurricanes games.
• Work in conjunction with the Creative Services team for creation of in‑game content for Entertainment, Corporate Partners, Marketing, Carolina Hurricanes Foundation, and other departments.
• Responsible for event load‑in as it pertains to all show elements related to the control room systems for Lenovo Center events.
• Responsible for the function and operation of all control room positions and systems, optimizing output, and processes.
• Responsible for adaptive development, oversight, and programming, of video playback systems throughout the arena as part of ongoing upgrades and renovations.
• Independently program and create new elements within Ross Xpression.
• Take ownership of public facing control room systems and content, creating a best‑in‑class experience.
• Autonomously solve problems to create a seamless workflow and production between multiple departments.
• Gather information regarding areas of improvement and novel production methods, proposing improvements to elevate the guest experience.
• Other duties as assigned.

Skills

Control room experience

Live event production

Attention to detail

Team collaboration

Tools

Ross Xpression

Tessera

Carbonite Switcher

Evertz Dreamcatcher

Job description

The Carolina Hurricanes are seeking a Control Room Manager for Lenovo Center in Raleigh. You will oversee control room operations, videoboard and LED displays, and collaboration with broadcast engineering and events teams to fulfill shows for the Hurricanes, NC State basketball, and partners.

You will lead crewing, create in‑game content with the Creative Services team, program Ross Xpression, and drive seamless, high‑quality guest experiences at arena events.