Area Supervisor: Retail Operations Leader

Ross Stores, Inc.; Mechanicsburg (Cumberland County); On-site; USD 42,000 - 56,000; Full time

Job summary

Ross Stores, Inc. in Mechanicsburg, PA is seeking an Area Supervisor who will oversee a specific store area and assist in overall operations while acting as Manager on Duty.

The role includes opening/closing the store, supervising Associates, and ensuring a friendly, easy-to-shop environment with proper merchandise presentation. Responsibilities include safety, customer service, and executing company processes.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior Customer Service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work evenings and weekends.

Responsibilities

• Open and close the store and supervise associates.
• Maintain a safe and secure shopping environment and report unsafe conditions.
• Ensure proper merchandise presentation and store cleanliness.
• Lead Front End supervision and cashier procedures.
• Assist with stockroom duties, receiving, and back-stock organization.
• Support loss prevention and daily administrative tasks as assigned by Store Manager.

Skills

Customer service

Supervisory experience

Fluent English

POS familiarity

Evenings/weekends availability

Math skills

Tools

Point-of-sale devices

Job description

Ross Stores, Inc. in Mechanicsburg, PA is seeking an Area Supervisor who will oversee a specific store area and assist in overall operations while acting as Manager on Duty.

The role includes opening/closing the store, supervising Associates, and ensuring a friendly, easy-to-shop environment with proper merchandise presentation. Responsibilities include safety, customer service, and executing company processes.