Area Supervisor: Lead Store Ops & Guest Experience

Ross Stores, Inc.; Burbank (IL); On-site; USD 22,730 - 23,419; Full time

Benefits offered by this job

Accident and Critical Illness insurance

401K with service requirements

Employee Stock Purchase Program

Job summary

Ross Stores, Inc. is seeking an Area Supervisor who plays a vital role in Store leadership. This position involves supervising Associates, ensuring customer safety and satisfaction, and executing company operational processes. Ideal candidates should have excellent communication skills, prior customer service experience, and the ability to work evenings and weekends. The compensation is competitive, and the role promises development opportunities in a thriving retail environment.

Qualifications

• Ability to work evenings and weekends.
• Ability to use all Store equipment, including PDTs, registers, and PCs as required.
• Ability to perform physical tasks such as lifting and moving items.

Responsibilities

• Responsible for opening and closing the Store.
• Supervise Associates and maintain a friendly environment.
• Execute operational processes as needed.

Skills

Excellent verbal communication skills

Fluency in English

Prior Customer Service experience

Supervisory experience

Basic mathematical calculations

Tools

Point-of-sale equipment

Job description

Ross Stores, Inc. is seeking an Area Supervisor who plays a vital role in Store leadership. This position involves supervising Associates, ensuring customer safety and satisfaction, and executing company operational processes. Ideal candidates should have excellent communication skills, prior customer service experience, and the ability to work evenings and weekends. The compensation is competitive, and the role promises development opportunities in a thriving retail environment.