Area Supervisor: Lead Store Ops & Customer Experience

Ross Stores; Evanston (IL); On-site; USD 22,730 - 23,419; Full time

Benefits offered by this job

401K

Medical/Dental/Vision Insurance

Employee Stock Purchase Program

Sick Pay

Vacation Pay

Job summary

Ross Stores is hiring an Area Supervisor for their Evanston location. You will lead store operations, supervise associates, enforce safety measures, and ensure customer satisfaction. Ideal candidates have previous supervisory and customer service experience. The role offers a base pay of $16.50 - $17.00, plus benefits such as medical insurance, a 401K plan, and performance-based bonuses. Join a team that values growth, diversity, and community engagement.

Qualifications

• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work evenings and weekends.

Responsibilities

• Supervise associates and maintain a friendly shopping environment.
• Ensure safety and security protocols are followed.
• Train and coach associates on cash register procedures.
• Oversee the returns process and ensure merchandise is handled correctly.

Skills

Excellent verbal communication skills

Fluency in English

Prior Customer Service experience

Supervisory experience

Familiarity with point-of-sale equipment

Job description

Ross Stores is hiring an Area Supervisor for their Evanston location. You will lead store operations, supervise associates, enforce safety measures, and ensure customer satisfaction. Ideal candidates have previous supervisory and customer service experience. The role offers a base pay of $16.50 - $17.00, plus benefits such as medical insurance, a 401K plan, and performance-based bonuses. Join a team that values growth, diversity, and community engagement.