Area Supervisor: Lead Store Ops & Customer Experience

Ross Stores; Romeoville (IL); On-site; USD 22,730 - 23,419; Full time

Benefits offered by this job

Medical/Dental/Vision Health Insurance

Employee Discounts

401K

Referral Bonuses

Job summary

Ross Stores, located in Romeoville, IL, is looking for an Area Supervisor to oversee store operations. This role requires managing staff, ensuring safety and security, and maintaining high standards for customer service and store cleanliness. Candidates should have excellent communication skills, familiarity with retail operations, and experience in customer service. Offered benefits include medical insurance, 401K, referral bonuses, and employee discounts, with a pay range of $16.50 - $17.00 per hour.

Qualifications

• Prior Customer Service and supervisory experience preferred.
• Excellent verbal communication skills are essential.
• Fluency in English required.

Responsibilities

• Manage the store operations and supervise staff while on duty.
• Ensure safety and security in the store environment.
• Maintain store cleanliness and merchandising standards.
• Administer cash pulls and bank deposits.

Skills

Excellent verbal communication skills

Ability to perform basic mathematical calculations

Prior Customer Service and supervisory experience

Fluency in English

Tools

Point-of-sale equipment

Job description

Ross Stores, located in Romeoville, IL, is looking for an Area Supervisor to oversee store operations. This role requires managing staff, ensuring safety and security, and maintaining high standards for customer service and store cleanliness. Candidates should have excellent communication skills, familiarity with retail operations, and experience in customer service. Offered benefits include medical insurance, 401K, referral bonuses, and employee discounts, with a pay range of $16.50 - $17.00 per hour.