Area Supervisor: Lead Store Ops & Customer Experience

Ross Stores; Evergreen Park (IL); On-site; USD 22,730 - 23,419; Full time

Benefits offered by this job

401K

Employee Stock Purchase Program

Health/Dental/Vision Insurance

Job summary

Ross Stores is seeking an Area Supervisor for their Evergreen Park location. In this role, you will oversee store operations, including supervising associates and ensuring a welcoming shopping environment. Key responsibilities include maintaining safety standards, executing merchandising processes, and providing excellent customer service. A successful candidate will possess strong communication skills and prior experience in retail or supervision. The position offers a competitive pay range of $16.50 - $17.00 per hour and various employee benefits.

Qualifications

• Prior Customer Service and supervisory experience preferred.
• Ability to work evenings and weekends.
• Ability to stand, walk and move around the store for extended periods.

Responsibilities

• Supervise Associates and ensure operational effectiveness.
• Maintain a safe and secure shopping environment.
• Ensure compliance with loss prevention policies.

Skills

Excellent verbal communication skills

Fluency in English

Customer Service experience

Supervisory experience

Ability to perform basic mathematical calculations

Tools

Point-of-sale equipment

PDTs

Job description

Ross Stores is seeking an Area Supervisor for their Evergreen Park location. In this role, you will oversee store operations, including supervising associates and ensuring a welcoming shopping environment. Key responsibilities include maintaining safety standards, executing merchandising processes, and providing excellent customer service. A successful candidate will possess strong communication skills and prior experience in retail or supervision. The position offers a competitive pay range of $16.50 - $17.00 per hour and various employee benefits.