Area Supervisor: Lead Store Ops & Customer Experience

Ross Stores; Baltimore (MD); On-site; USD 22,730 - 23,419; Full time

Benefits offered by this job

Medical/Dental/Vision Health Insurance

Employee Assistance Program

401K

Referral Bonuses

Job summary

Ross Stores is seeking an Area Supervisor in Baltimore, Maryland to oversee store operations and ensure a positive shopping environment. Key responsibilities include supervising associates, maintaining safety and security, managing merchandising tasks, and delivering excellent customer service. The ideal candidate will have strong verbal communication skills, preferably with prior retail supervisory experience, and must be able to work evenings and weekends. The role offers a competitive hourly wage ranging from $16.50 to $17.00, along with various benefits including health insurance and 401K.

Qualifications

• Prior supervisory experience preferred.
• Ability to work evenings and weekends.
• Familiarity with retail environments.

Responsibilities

• Supervise Associates and maintain store operations.
• Ensure safety and security of the store.
• Maintain high-level customer service.
• Oversee merchandising tasks and compliance.

Skills

Excellent verbal communication skills

Prior Customer Service experience

Ability to perform basic mathematical calculations

Fluency in English

Tools

Point-of-sale equipment

Job description

Ross Stores is seeking an Area Supervisor in Baltimore, Maryland to oversee store operations and ensure a positive shopping environment. Key responsibilities include supervising associates, maintaining safety and security, managing merchandising tasks, and delivering excellent customer service. The ideal candidate will have strong verbal communication skills, preferably with prior retail supervisory experience, and must be able to work evenings and weekends. The role offers a competitive hourly wage ranging from $16.50 to $17.00, along with various benefits including health insurance and 401K.