Area Supervisor: Lead Store Ops & Customer Experience

Ross Stores; Berlin (MD); On-site; USD 22,730 - 23,419; Full time

Benefits offered by this job

Accident insurance

Vision insurance

401K

Employee Stock Purchase Program

Paid vacation

Job summary

Ross Stores in Berlin, Maryland is looking for an Area Supervisor who will be responsible for supervising store operations and ensuring a positive shopping environment. The role includes supervising Associates, maintaining store security, and training staff on best practices. Candidates should possess strong communication skills and have previous customer service experience. The position offers opportunities for career growth and a supportive team environment. Pay range is $16.50 to $17.00 per hour, with various benefits included.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior Customer Service and supervisory experience preferred.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work evenings and weekends.

Responsibilities

• Supervise Associates and maintain a friendly shopping environment.
• Responsible for opening and closing the Store.
• Ensure merchandise presentation and cleanliness.
• Maintain a secure shopping environment.
• Train and coach Associates on front-end procedures.

Skills

Verbal communication

Customer service

Supervisory experience

Mathematical calculations

Familiarity with point-of-sale equipment

Job description

Ross Stores in Berlin, Maryland is looking for an Area Supervisor who will be responsible for supervising store operations and ensuring a positive shopping environment. The role includes supervising Associates, maintaining store security, and training staff on best practices. Candidates should possess strong communication skills and have previous customer service experience. The position offers opportunities for career growth and a supportive team environment. Pay range is $16.50 to $17.00 per hour, with various benefits included.