Area Supervisor: Lead Store Ops & Customer Experience

Ross Stores; Bowie (MD); On-site; USD 22,730 - 23,419; Full time

Benefits offered by this job

Associate Discount

401K

Medical/Dental/Vision Health Insurance

Flexible Spending Account

Employee Stock Purchase Program

Job summary

Ross Stores is seeking an Area Supervisor in Bowie, Maryland. In this role, you will be responsible for supervising associates and maintaining store operations. Key duties include ensuring safe shopping environments, training staff, and managing customer service activities. The ideal candidate should have strong communication skills, prior experience in customer service and supervisory roles, and be fluent in English. Ross offers a competitive salary and comprehensive benefits including healthcare and employee discounts.

Qualifications

• Prior customer service and supervisory experience preferred.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work evenings and weekends.

Responsibilities

• Responsible for opening and closing the store as Manager on Duty.
• Supervises Associates and maintains a friendly shopping environment.
• Ensures compliance with store loss prevention policies.

Skills

Excellent verbal communication skills

Fluency in English

Customer Service experience

Supervisory experience

Tools

Point-of-sale equipment

Job description

Ross Stores is seeking an Area Supervisor in Bowie, Maryland. In this role, you will be responsible for supervising associates and maintaining store operations. Key duties include ensuring safe shopping environments, training staff, and managing customer service activities. The ideal candidate should have strong communication skills, prior experience in customer service and supervisory roles, and be fluent in English. Ross offers a competitive salary and comprehensive benefits including healthcare and employee discounts.