Area Supervisor: Lead Store Ops & Customer Experience

Ross Stores; Gambrills (MD); On-site; USD 22,730 - 23,419; Full time

Benefits offered by this job

Accident Insurance

Vision Insurance

Associate Discount

401K

Paid Holidays

Job summary

Ross Stores is seeking an Area Supervisor in Gambrills, MD. In this role, you will be responsible for managing daily operations, supervising associates, and ensuring a high-quality shopping experience for customers. Your responsibilities will also include maintaining the store environment, executing operational processes, and providing customer service support. Ideal candidates will have prior experience in customer service and management. A commitment to safety and a strong work ethic are essential. The position offers a competitive pay range and various benefits.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior Customer Service and supervisory experience preferred.
• Familiarity with point‑of‑sale equipment and applications.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work evenings and weekends.

Responsibilities

• Responsible for a specific, assigned area of the Store.
• Supervises Associates and maintains a friendly shopping environment.
• Ensures proper merchandise presentation and cleanliness.
• Responsible for opening and closing the Store.
• Executes and supervises Company operational processes.

Skills

Excellent verbal communication skills

Fluency in English

Customer Service experience

Supervisory experience

Basic mathematical calculations

Tools

Point-of-sale equipment

Job description

Ross Stores is seeking an Area Supervisor in Gambrills, MD. In this role, you will be responsible for managing daily operations, supervising associates, and ensuring a high-quality shopping experience for customers. Your responsibilities will also include maintaining the store environment, executing operational processes, and providing customer service support. Ideal candidates will have prior experience in customer service and management. A commitment to safety and a strong work ethic are essential. The position offers a competitive pay range and various benefits.