Area Property Manager, Multifamily

Cushman Wakefield Multifamily; Washington (District of Columbia); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Area Property Manager to oversee a diverse portfolio in a vibrant urban setting. This role is pivotal in ensuring operational excellence across multiple properties while fostering a positive environment for residents and staff alike. The ideal candidate will possess strong leadership skills, a keen eye for detail, and a passion for customer service. You will be responsible for managing budgets, enhancing community relations, and developing innovative marketing strategies. Join a forward-thinking company where your contributions will directly impact community satisfaction and business success.

Qualifications

• 5+ years of experience in Property Management and Management roles.
• Proficient in budget writing and maintaining confidentiality.

Responsibilities

• Oversee operations and ensure compliance with policies.
• Develop and lead a high-performing team for optimal engagement.
• Drive marketing strategies to enhance revenue and community reputation.

Skills

Property Management

Customer Service

Team Leadership

Budget Management

Marketing

Conflict Resolution

Education

High School Diploma or GED

Bachelor’s Degree

Real Estate License

Tools

Yardi

Job description

Job Title

Area Property Manager, Multifamily (https://careers.cushmanwakefield.com/)

Job Description Summary

The Area Property Manager oversees an assigned portfolio or a multi-faceted property in a designated geographic area. This position works closely with the ownership group to provide consistency in operations throughout their portfolio as well as serve as a single point of contact for the client. The Area Property Manager will have some direct property oversight in addition to assisting and directing Property Managers in the portfolio.

Job Description

ESSENTIAL JOB DUTIES:

• Operations - Ensuring the smooth running of each community in partnership with the Asset Manager and Regional Property Manager. Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.

• Customer service - Providing superior customer service and communication to residents and prospects to enhance satisfaction, increase renewals, revenue, reputation, and profitability.

• People development - Developing, mentoring, leading, and managing a high-performing team including leasing, customer service, maintenance, and management personnel to maximize engagement and minimize turnover.

• Marketing - Driving revenues through understanding and analyzing competition and developing creative marketing programs.

• Leading by example - Instilling, maintaining, and modeling the company's mission to be the best national management company.

• Supervise day-to-day operations of the on-site team, ensuring policy and procedure compliance.

• Maintain effective on-site staff through interviewing, hiring, and terminating as necessary.

• Maintain a positive living environment through prompt conflict resolution and follow-up.

• Manage and maintain all aspects of the community budget and finances.

• Work with leasing staff to meet leasing/marketing goals.

• Maintain positive relations with community vendors.

• Coordinate special projects as requested by supervisor.

• Perform any other related duties as required or assigned.

COMPETENCIES:

• Must be able to travel to multiple property sites regularly and to offsite locations for meetings.

• Must be detail-oriented and able to focus with frequent interruptions.

• Experience in supervisory roles and managing staff.

• Experience in writing and maintaining budgets.

• Maintains confidentiality of business operations.

• Proficient in Yardi or similar property management software.

• Oversee entire staff within the assigned portfolio.

EDUCATION:

• High School Diploma, GED, Trade, Technical, or Vocational school required.

• Bachelor’s Degree preferred.

• Real Estate License required, per state law.

EXPERIENCE:

• 5+ years of Property Management experience.

• 5+ years of Management experience.

WORK ENVIRONMENT

This role operates in a professional office environment, routinely using standard office equipment. Travel between properties in varying weather conditions is required.

PHYSICAL DEMANDS

Must be able to stand, walk, ascend/descend stairs, and travel outside in varying weather. May need to exert up to 25 pounds of force.

OTHER DUTIES

This description is not exhaustive; duties may change or be added as needed.