Area Operations Leader

Amazon; Canton (MS); On-site; USD 70,000 - 91,000; Full time

Job summary

Amazon.com Services LLC in Canton, MS is seeking an Area Manager to lead a team of hourly staff and drive safety, quality, attendance, and performance. You will work cross-functionally with Safety, Engineering, Loss Prevention, QA, and HR to meet delivery objectives across first mile, middle mile, and last mile.

Role requires lifting up to 49 pounds and standing for long shifts, with weekends/nights possible. Equal opportunity employer; multiple shifts and sites across fulfillment network.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• 1+ years of performance metrics, process improvement or lean techniques experience.
• Experience managing a team of 20+ employees.
• Experience with process improvements (Lean process, Kaizen, and/or Six Sigma).
• Excellent customer service, communication, and interpersonal skills.
• A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.
• Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.

Responsibilities

• Support, mentor, and motivate your hourly workforce
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
• Continuously climb and descend stairs (applies to sites with stairs)

Skills

People management

Performance metrics

Lean techniques

Communication

Team leadership

Education

Bachelor's degree or equivalent

2+ years Amazon experience

Job description

Amazon.com Services LLC in Canton, MS is seeking an Area Manager to lead a team of hourly staff and drive safety, quality, attendance, and performance. You will work cross-functionally with Safety, Engineering, Loss Prevention, QA, and HR to meet delivery objectives across first mile, middle mile, and last mile.

Role requires lifting up to 49 pounds and standing for long shifts, with weekends/nights possible. Equal opportunity employer; multiple shifts and sites across fulfillment network.