Area Operations Lead — Team & Safety Champion

Amazon Inc.; Phoenix (AZ); On-site; USD 70,000 - 91,000; Full time

Job summary

Amazon Inc. in Phoenix, AZ is seeking an Area Manager to lead a team of hourly associates and ensure safety, quality, attendance, and performance across shifts. You will engage your team, drive on-time deliveries, and collaborate with safety, engineering, and HR to meet business objectives.

You will mentor staff, manage workflows across First/ Middle/ Last mile operations, and navigate a dynamic environment with variable temps and noise while advancing customer satisfaction.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your hourly workforce.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach.
• Stand/walk for up to 12 hours during shifts.

Skills

People management

Communication skills

Customer service

Flexibility

Team leadership

Education

Bachelor's degree or equivalent

Tools

Lean techniques

Process improvement

Kaizen

Six Sigma

Job description

Amazon Inc. in Phoenix, AZ is seeking an Area Manager to lead a team of hourly associates and ensure safety, quality, attendance, and performance across shifts. You will engage your team, drive on-time deliveries, and collaborate with safety, engineering, and HR to meet business objectives.

You will mentor staff, manage workflows across First/ Middle/ Last mile operations, and navigate a dynamic environment with variable temps and noise while advancing customer satisfaction.