Area Operations Lead — People, Safety & Delivery

Amazon Inc.; Hagerstown (MD); On-site; USD 70,000 - 91,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

RSUs

Job summary

Amazon in Maryland is seeking an Area Manager to lead a team of hourly associates and drive safety, quality, attendance, and performance across shifts. You’ll ensure on-time delivery, coordinate with safety, engineering, loss prevention, HR, and other teams to meet objectives, and support a scalable operations network.

Responsibilities include mentoring staff, managing metrics, and adapting to site variations as fulfillment sites expand.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your hourly workforce.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to develop plans to meet business objectives.
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach.
• Stand/walk for up to 12 hours during shifts.
• Work in varying noise levels and temperatures; outside loading areas.

Skills

Employee management

Performance metrics

Lean techniques

Customer service

Education

Bachelor’s degree or equivalent, or 2+ years Amazon experience

Job description

Amazon in Maryland is seeking an Area Manager to lead a team of hourly associates and drive safety, quality, attendance, and performance across shifts. You’ll ensure on-time delivery, coordinate with safety, engineering, loss prevention, HR, and other teams to meet objectives, and support a scalable operations network.

Responsibilities include mentoring staff, managing metrics, and adapting to site variations as fulfillment sites expand.