Area Operations Lead - People & Performance

Amazon Inc.; Haverhill (MA); On-site; USD 70,000 - 91,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Inc. in Massachusetts is seeking an Area Manager to lead and engage a team of hourly workers, maintaining safety, quality, attendance, and performance while ensuring on-time customer deliveries.

You will coordinate with Safety, Engineering, Loss Prevention, andHR to align plans with business objectives. The role requires managing shifts, supporting a dynamic, variable environment, and climbing/standing for long periods, with potential outdoor responsibilities at delivery stations.

Qualifications

• 2+ years of employee and performance management experience.
• 1+ years of experience with performance metrics, process improvement or lean techniques.

Responsibilities

• Support, mentor, and motivate your hourly workforce.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet objectives.
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach.
• Stand/walk for up to 12 hours during shifts.
• Work in environments with variable temperatures and noise; outdoor loading areas; stairs where present.

Skills

Employee and performance management

Performance metrics

Education

Bachelor's degree or equivalent

Job description

Amazon Inc. in Massachusetts is seeking an Area Manager to lead and engage a team of hourly workers, maintaining safety, quality, attendance, and performance while ensuring on-time customer deliveries.

You will coordinate with Safety, Engineering, Loss Prevention, andHR to align plans with business objectives. The role requires managing shifts, supporting a dynamic, variable environment, and climbing/standing for long periods, with potential outdoor responsibilities at delivery stations.