Area Operations Lead: Drive Safety, Delivery & Growth

Amazon Inc.; Kent (WA); On-site; USD 83,000 - 91,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Kent, WA is seeking an Area Manager to lead an hourly workforce, drive safety and quality, and ensure on-time deliveries. You will engage with cross-functional teams to implement plans that meet business objectives and handle shift-based operations in a dynamic fulfillment environment.

The role requires strong people management, customer service excellence, and the ability to work a flexible schedule, including weekends and nights in a fast-paced setting.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor’s degree or equivalent, or 2+ years of Amazon experience.
• Flexible schedule/shift including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate hourly workforce.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet objectives.
• Lift up to 49 pounds and stand for long shifts.

Skills

People management

Customer service

Communication

Lean / process improvement

Education

Bachelor’s degree or equivalent

Tools

Lean

Kaizen

Six Sigma

Job description

Amazon.com Services LLC in Kent, WA is seeking an Area Manager to lead an hourly workforce, drive safety and quality, and ensure on-time deliveries. You will engage with cross-functional teams to implement plans that meet business objectives and handle shift-based operations in a dynamic fulfillment environment.

The role requires strong people management, customer service excellence, and the ability to work a flexible schedule, including weekends and nights in a fast-paced setting.