Area Operations Lead

Ross Stores; Tuscaloosa (AL); On-site; USD 42,000 - 62,000; Full time

Job summary

Ross Stores in Tuscaloosa, AL seeks an Area Supervisor to be a key member of Store Leadership, responsible for a specific area of the store and general operations as Manager on Duty. This role opens/closes the store, supervises Associates, and maintains a friendly, easy-to-shop environment.

They ensure merchandise presentation, maintain safety, and execute company operational processes. Strong supervisory and customer service skills are essential for success in this position.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior Customer Service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work evenings and weekends.

Responsibilities

• Maintains safe and secure environments on the sales floor and in store operations.
• Provides courteous, professional customer service and supports Associates.
• Ensures proper merchandise presentation and clean, organized work areas.
• Oversees receiving, stockroom organization and floor replenishment as needed.
• Leads front-end operations and cash handling procedures for efficiency.
• Drives loss prevention and adheres to company policies.
• Assists with payroll, scheduling, and administrative duties as assigned.

Skills

Supervisory

Customer service

Store operations

Merchandising

Safety compliance

Tools

POS systems

POS hardware

Job description

Ross Stores in Tuscaloosa, AL seeks an Area Supervisor to be a key member of Store Leadership, responsible for a specific area of the store and general operations as Manager on Duty. This role opens/closes the store, supervises Associates, and maintains a friendly, easy-to-shop environment.

They ensure merchandise presentation, maintain safety, and execute company operational processes. Strong supervisory and customer service skills are essential for success in this position.