Area Operations Director- Modernization (Southwest)

TK Elevator; Phoenix (AZ); On-site; USD 203,000 - 238,000; Full time

Benefits offered by this job

Car allowance

Fuel card

Annual incentive program

Medical coverage

Dental coverage

Vision coverage

401(k) with company match

Tuition reimbursement

Paid parental leave

Job summary

TK Elevator in Phoenix, Arizona, is looking for an Area Operations Director to manage modernization operations. The role involves overseeing projects to ensure profitability and efficiency, along with strong emphasis on safety.

Qualifications include a Bachelor’s degree and over 10 years of upper management experience in the elevator industry. Benefits include a competitive salary range of $203,000 – $238,000, along with comprehensive health coverage and retirement savings plans.

Qualifications

• 10+ years in upper-level management in the elevator or related industries.
• Ability to define problems and draw valid conclusions.
• Valid driver’s license and satisfactory Motor Vehicle Report.

Responsibilities

• Drive culture of safety within the organization.
• Manage modernization processes from booking to turnover.
• Monitor branch performance through financial reports.
• Plan and supervise elevator modernization projects.
• Develop strong customer relationships.

Skills

Problem-solving

Project management

Financial analysis

Safety management

Relationship management

Education

Bachelor’s degree

IUEC certification

Job description

Area Operations Director – Modernization (Southwest Area)

The position is responsible for driving the success of the Area modernization operations by efficient, cost-effective, and profitable execution of projects. The role manages operations to ensure budget profits are exceeded and develops best‑practice operational processes with a strong emphasis on continuous improvement and growth.

Key Responsibilities

• Drive and support a culture of safety throughout the organization, including participation in safety training, conducting safety audits, and stressing the importance of safety to all employees.
• Drive the success of area modernization processes from booking to turnover; coordinate with the AVP and branch management teams to drive initiatives.
• Review P&L and other financial reports to monitor branch performance within the area to ensure monthly budgetary goals are met or exceeded. Use accounting reports to review job backlogs and possible job fades for all branches within the area. Develop, review, and approve the operation plans and budgets submitted by direct reports.
• Plan, direct, and prioritize elevator modernizations with area manpower needs and ensure the area’s operations are efficient and cost effective; supervise project managers and use project management software and other scheduling tools.
• Visit jobsites to survey and advise on modernization job progress. Trouble‑shoot problems with operations managers and mechanics, perform quality audits, and meet with contractors to review progress.
• Develop and maintain strong working relationships with customers.
• Implement and oversee strategic fade initiatives. Review and participate in bids of large or complex modernization jobs to ensure profitability. Attend pre‑bid meetings with sales representatives and provide technical input to calculate labor and material costs.
• Assist with and provide approval for change orders, purchase orders, elevator turnover authorizations, accounts receivable, write‑offs, credits and other necessary approvals. Maintain strong familiarity with company products by attending training classes and reviewing factory equipment updates and supplier goods.
• Prioritize and support all U.S. Field Operations and Area initiatives and support the execution of initiatives and processes within the area and branches. Actively participate in branch coordination meetings; interface with corporate departments, including legal and labor relations, and collaborate with the factory as the main point of contact for area modernization.
• Possible direct project field crew oversight or project responsibilities on special tasks or projects.
• Perform other duties as assigned.

Education & Experience

• Bachelor’s degree required; IUEC (full mechanic) will be considered in lieu of a degree.
• 10+ years in upper‑level management in the elevator or related industries, preferred.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret a wide variety of technical instructions in mathematical or diagram form, and deal with multiple abstract and concrete variables.
• Valid driver’s license and satisfactory Motor Vehicle Report required.

Compensation

Salary range for candidates located in Denver, CO: $203,000 – $238,000.

Benefits

Car allowance, fuel card, and annual incentive program.

• Medical, dental, and vision coverage
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Supplemental medical plans
• Company‑paid short‑ and long‑term disability insurance
• Company‑paid basic life insurance and AD&D
• Optional life and AD&D coverage
• Optional spouse and dependent life insurance
• Identity theft monitoring
• Pet insurance
• Company‑paid Employee Assistance Program (EAP)
• Tuition reimbursement
• 401(k) Retirement Savings Plan with company match: employees can contribute a portion of their pay on a pre‑tax or Roth basis. The company provides a dollar‑for‑dollar match on the first 5% contributed.
• 15 days of vacation per year
• 11 paid holidays each calendar year (10 fixed, 1 floating)
• Paid sick leave, per company policy
• Up to six weeks of paid parental leave (available after successful completion of 90 days of full‑time employment)